Enterprise Services

Magna5 is a leading provider of enterprise-level voice services serving a diverse customer base of contact centers, applications providers, telecom carriers, and other voice and data products and services companies.

Magna5 has the capabilities to handle the most demanding and intense telecom customers, of all sizes and scope. Enterprises depend on the cost effective and next-generation communication solutions we provide; let our team experts help – whether you are just starting up or are a well-established.

As your business needs expand and your industry evolves, Magna5 helps enterprise-level businesses build a communications strategy that reduces costs, improves efficiencies, keeps up with changing technology and provides innovative solutions as your business operates on a daily basis and grows with continued success.

Magna5 provides DID, Toll-Free and ITFS origination worldwide. We have interconnected with most of the global Tier1 carriers using fully meshed dedicated links to ensure reliable call completion.

The biggest names in the business depend on us today and we have already planned for their needs tomorrow. How can we help you connect?

INDUSTRY SOLUTIONS

Magna5 is a trusted partner to contact centers and BPOs around the world since our inception. Using a combination of innovation, experience and our resources to collaborate, we solve some of the most complex challenges facing contact centers today. Through TDM, SIP, MPLS, and other technologies we drive business solutions.

Domestic Inbound/Outbound

We offer extensive coverage to the US 48 and extended areas to meet all of your inbound needs.

  • Metered or channel based
  • Over 10,000 rate centers
  • CNAM (Caller ID) delivery
  • Fail over
  • Scalability
  • One- or Two-Way DID Trunks
  • Take Back and Transfer

International Inbound/Outbound

For customers who operate globally, Magna5 offers extensive international inbound coverage. Leveraging our strategic, international wholesale partnerships, we provide origination in more than 80 countries.

  • DID, ITFS, UIFN and in-country toll free
  • Flexible routing options
  • Rapid implementation
  • Customized networking
  • Metered or channel based
  • One- or Two-Way DID Trunks
  • Take Back and Transfer

Dynamic Toll Free

Remove the hassle of toll free provisioning and management with Magna5’s Total Reach, our simplistic yet comprehensive toll free LCR solution. On average Total Reach cuts toll-free origination cost by 30 percent; while also providing unseen savings of removing the resources dedicated to provisioning and procurement. We have the flexibility to translate and aggregate multiple originations, technologies and PSTN delivery methods into a single trunk via open internet, private network or TDM.

Magna5 prides itself on offering customer savings when it comes to toll-free services. With customer analyses and customized routing plans for the client’s origination patterns, we utilize carrier on net footprints to offer best cost and savings solutions for our customer without sacrificing quality.

High Velocity Short Duration (HVSD)

For the Critical Service Provider reliability is essential, whether its emergency alerts, customer notifications or political messages. CSPs need burstable capacity at their fingertips. Magna5’s Big Voice network can handle the most demanding High Velocity Short Duration (HVSD) needs.

Magna5 prides itself on offering customer savings when it comes to toll-free services. With customer analyses and customized routing plans for the client’s origination patterns, we utilize carrier on net footprints to offer best cost and savings solutions for our customer without sacrificing quality.

Magna5 provides the breadth of products and platforms, industry know-how, and eagerness to tackle even the most complex and challenging requirements.

Streamline Your Business Communication with Magna5 Unified Communication Services

Learn more about how you can connect with confidence