What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018

Unified communications, delivered as a service (UCaaS) from the cloud, is marketed as a replacement for legacy business phone systems that will streamline how an organization engages with both internal and external stakeholders. Collaboration and productivity are paramount and are the most hyped byproducts from UCaaS platforms that boast functionality like audio and video conference calling, instant messaging, presence, file sharing and more.

While large enterprises are accustomed to conducting extensive due diligence and discovery before migrating to a new system, small and medium size businesses have neither the headcount nor resources to conduct a thorough audit. One of the prevailing culprits that hinders deployments is the failure to account for the impact of unified communications on the network. Internet Service providers and broadband networks are not created equally; inadequate connectivity becomes a problem when insufficient bandwidth cannot support video conferencing and other UC applications, especially at the branch level.

For small businesses, partner selection is key to the success of any telephony deployment.

The right partner will help examine current infrastructure and provide a roadmap in which each use case is addressed. Further, the right managed service provider will also help explain the benefits and drawbacks of options like MPLS, fiber and software-define networks (SDN). Routing real-time communications traffic over MPLS, for example, is expensive and out of the price range for most smaller companies.

Nothing sabotages a Unified Communications rollout more than a poor user experience; network congestion, latency and configuration errors can derail adoption before it’s even live. SD-WAN, as detailed in a recent Channel Partners’ article, optimizes network spend and reduces complexity, confusion and downtime of managing traffic and utilizing bandwidth. By providing “application-aware” networks that can actively manage how bandwidth is sourced and utilized, SD-WAN’s dynamic management of bandwidth ensures that the UCaaS gets prioritized in a way that assures jitter-free connectivity, that voice and video call quality facilitates collaboration rather than deters it.

As I mentioned before, cloud solutions, like hosted PBX and UCaaS, are marketed aggressively for their OpEx pricing, scalability and portability. These are all valuable and compelling attributes, but there is so much more to this picture.

How can your small business benefit from SD-WAN?

Can you imagine trying to conduct a new business presentation over video and having your pitch interrupted by jitter, frozen screens and echoes? Or worse, demoing your new system for the C-Suite and having slow bandwidth increase load time while degrading call quality?

SD-WAN equips your organization with the ability to utilize lower cost Internet connections without worrying about security, or expensive fiber connections. With reliable, secure data connections, as well as connectivity to centralized data centers, Magna5 SD-WAN provides an economical alternative to MPLS. In addition, having a secure network VPN lets companies expand their remote workforce, meaning your company can grow and connect – anytime, anywhere.

Managed service providers like Magna5 work with customers to ensure network readiness for the forthcoming stream of voice, video and data traffic, and by extension, an optimal user experience. Bundled together, UCaaS and SD-WAN are proving to be a match made in telephony heaven. Schedule a free demo for more information!

Hosted PBX and UCaaS