Healthcare providers are finally hopping on the managed SD-WAN train – and telehealth is driving it. In this post, we’ll look at five ways managed SD-WAN solutions are making it easier for hospitals, medical practices and doctor’s offices to bring telehealth to more patients.

Imagine you have a health system with 15 facilities managing the health and care of 7,500 patients.

To reduce in-person doctor visits, you decide to move to a telehealth model to relieve some of the heavy workload onsite. But you discover your current private wide area network (WAN) doesn’t have adequate bandwidth to handle video application throughput with quality voice and video performance.

With just a 2% packet loss, your patient-doctor video is distorted with pixelized picture reception and inconsistent voice quality – making it very hard to understand what’s being discussed. The video conference in this scenario would result in an annoying and unproductive experience for both parties.

Luckily, there is a simple and affordable solution to this problem.

Why Healthcare Providers Love Managed SD-WAN

Instead of investing in an expensive and time-consuming overhaul of your entire WAN across branch locations, many healthcare entities are turning to software-defined wide area network (SD-WAN) solutions managed by a trusted managed service provider. But why are they so eager to take the leap?

Because it turns out SD-WAN is perfect for creating engaging and memorable telehealth experiences. Here’s how:

  1. SD-WAN improves voice quality and application performance by leveraging bandwidth-rich WAN connections in a cloud network. This makes it easier for doctors and patients understand each other.
  2. Managed services providers use automated tools to manage the routing of multiple types of connections, from MPLS to broadband to the latest wireless technology. This ensures voice and video stays high quality.
  3. Latency, jitter and dropped data packets are virtually eliminated by using multi-path traffic routing and error-correcting technologies to improve real-time traffic performance. This makes it reliable – which means more doctors and patients will use it.
  4. Costs are reduced by using Direct Internet Access (DIA) instead of high-cost circuits to achieve a consistent Quality of Service (QoS). This helps the bottom line.
  5. Most SD-WAN services feature redundant failover to maximize uptime in the event of a power loss or outage. This means medical professionals won’t miss a telehealth visit online with hurting patients needing healthcare treatment.


Managed SD-WAN is fast becoming the preferred method to launch telehealth operations across the country. It’s easy to see why. You only pay a predictable monthly charge and setup is easy with low-touch installation and point-and-click provisioning.

Telehealth is the future. With the proper SD-WAN foundational platform, you can spend more time advising patients and promoting wellness without worrying about whether your telehealth WAN is up to the task.

Want to deliver a better telehealth experience to more patients? We can help. Contact us today to discuss options.

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