It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
We are seeing a massive turnover in Legacy-Based PBX Systems, and, with that, we have a gaggle of cringe-worthy user-experience anecdotes. Whether it be the installation and implementation or the service and support, there is no shortage of chances for a slip up along the way. Much like a road trip, you have a destination in mind and you can visualize exactly how it looks, getting there is the tough part. There are several directions involved on your path to get to your last stop and just one wrong move can hinder your process tremendously.
With this said, at Magna5, we’ve provided a roadmap to guide you along the journey to a modernized Communications Platform. In keeping with your road trip, we’ve defined five key mileposts to plot your learning journey, progress, and also a final milepost to help you know when you know you’ve reached your destination. So, join us for this road trip jaunt as we travel through cloud-based communications. We promise you’ll like this road trip – and we’ve even got a great Road Trip Playlist.
Starting Point: Find a great partner. On your journey, find a great partner so you can enjoy the ride together. This partner knows the right direction, the ins/outs, and how to avoid wrong turns, dead-ends, and is someone you trust, and just maybe someone who shares the same taste in music (that’s a big deal).
Road Trip Playlist: “I’ve Been Lookin'” By Nitty Gritty Dirt Band
Milepost 1: Your Money. At this post, you’ll learn how companies are able to preserve their money for bigger and better things, and hear ways you can preserve your own precious cash. As you leave Milepost 1, you’ll come away with new ideas and solutions to optimize your financials … and one clear point, CapEx spending on limited and depreciating legacy-based assets and systems is neither a good move, nor is it a wise one.
Road Trip Playlist: “Take the Money and Run” by The Steve Miller Band
Milepost 2: Promise of Next-Gen Cloud Applications. At this post, you’ll learn about SIP (the glue) for new Cloud-based multimedia applications such as presence, chat, CRM integration, self-serve portal control, disaster recovery built-in, supporting your new “everyday, anytime, on-the-go office.” It really is a whole new world.
Road Trip Playlist: “More Than A Feeling” By Boston
Milepost 3: The New Mobile Workforce, Always On the Go. At this post, we will do a deep dive into the remote workforce. With all of the technology constantly being engrained into your company’s network, it is important to know how to handle all of these devices and learn how they can all tie into your network using best practices and innovative technologies to support, protect and help grow your business.
Road Trip Playlist: “On The Road Again” By Willie Nelson
Milepost 4: Rapid change: Integration, Disaster Recovery and Self-Serve Control. A bump in the road – we’ve all hit it. The road to modernizing communication is full of several road blocks and detours. It is important not to get discouraged and to keep trucking. Learn how to mitigate risks to navigate around hazardous occurrences in your network, and we’re here to protect your network and provide backup when you need it most.
Road Trip Playlist: “Gimme Shelter” By The Rolling Stones
Final Destination: Peace of Mind. You’ll know when you get there. And you’ll be thrilled that your business communications needs are finally where they need to be. The road is always smooth, the navigation seamless and the Road Trip Playlist is always spot on when you have a trusted partner that wants to see you reach your destination. Reach out to Magna5 anytime to start the road to simplifying your communications network. www.magna5global.com
Let us ride shotgun, we promise we’ll get you where you need to go.
Road Trip Playlist: “Peaceful Easy Feeling” By The Eagles
This has been a year of enduring uncertainty. In this season of thanksgiving, Magna5 makes a point to cultivate an attitude of gratitude.
Magna5’s cloud-based Contact Center-as-a-Service solution allows you to enhance your customer service experience by combining a robust suite of features with carrier-grade reliability, scalability and 24/7/365 support.
Magna5 announces Sean Boudreault has joined our growing Managed Services sales team as strategic account executive covering the New York and New England region.
We are seeing a massive turnover in Legacy-Based PBX Systems, and, with that, we have a gaggle of cringe-worthy user-experience anecdotes. Whether it be the installation and implementation or the service and support, there is no shortage of chances for a slip up along the way. Much like a road trip, you have a destination in mind and you can visualize exactly how it looks, getting there is the tough part. There are several directions involved on your path to get to your last stop and just one wrong move can hinder your process tremendously.
With this said, at Magna5, we’ve provided a roadmap to guide you along the journey to a modernized Communications Platform. In keeping with your road trip, we’ve defined five key mileposts to plot your learning journey, progress, and also a final milepost to help you know when you know you’ve reached your destination. So, join us for this road trip jaunt as we travel through cloud-based communications. We promise you’ll like this road trip – and we’ve even got a great Road Trip Playlist.
Starting Point: Find a great partner. On your journey, find a great partner so you can enjoy the ride together. This partner knows the right direction, the ins/outs, and how to avoid wrong turns, dead-ends, and is someone you trust, and just maybe someone who shares the same taste in music (that’s a big deal).
Road Trip Playlist: “I’ve Been Lookin'” By Nitty Gritty Dirt Band
Milepost 1: Your Money. At this post, you’ll learn how companies are able to preserve their money for bigger and better things, and hear ways you can preserve your own precious cash. As you leave Milepost 1, you’ll come away with new ideas and solutions to optimize your financials … and one clear point, CapEx spending on limited and depreciating legacy-based assets and systems is neither a good move, nor is it a wise one.
Road Trip Playlist: “Take the Money and Run” by The Steve Miller Band
Milepost 2: Promise of Next-Gen Cloud Applications. At this post, you’ll learn about SIP (the glue) for new Cloud-based multimedia applications such as presence, chat, CRM integration, self-serve portal control, disaster recovery built-in, supporting your new “everyday, anytime, on-the-go office.” It really is a whole new world.
Road Trip Playlist: “More Than A Feeling” By Boston
Milepost 3: The New Mobile Workforce, Always On the Go. At this post, we will do a deep dive into the remote workforce. With all of the technology constantly being engrained into your company’s network, it is important to know how to handle all of these devices and learn how they can all tie into your network using best practices and innovative technologies to support, protect and help grow your business.
Road Trip Playlist: “On The Road Again” By Willie Nelson
Milepost 4: Rapid change: Integration, Disaster Recovery and Self-Serve Control. A bump in the road – we’ve all hit it. The road to modernizing communication is full of several road blocks and detours. It is important not to get discouraged and to keep trucking. Learn how to mitigate risks to navigate around hazardous occurrences in your network, and we’re here to protect your network and provide backup when you need it most.
Road Trip Playlist: “Gimme Shelter” By The Rolling Stones
Final Destination: Peace of Mind. You’ll know when you get there. And you’ll be thrilled that your business communications needs are finally where they need to be. The road is always smooth, the navigation seamless and the Road Trip Playlist is always spot on when you have a trusted partner that wants to see you reach your destination. Reach out to Magna5 anytime to start the road to simplifying your communications network. www.magna5global.com
Let us ride shotgun, we promise we’ll get you where you need to go.
Road Trip Playlist: “Peaceful Easy Feeling” By The Eagles
This has been a year of enduring uncertainty. In this season of thanksgiving, Magna5 makes a point to cultivate an attitude of gratitude.
Magna5’s cloud-based Contact Center-as-a-Service solution allows you to enhance your customer service experience by combining a robust suite of features with carrier-grade reliability, scalability and 24/7/365 support.
Magna5 announces Sean Boudreault has joined our growing Managed Services sales team as strategic account executive covering the New York and New England region.
It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
“I’m about to go ballistic! Our SLAs are falling short. We’re experiencing more frequent network downtime. Our vendor is monitoring and sending us alerts but…
Do you have a trust deficit with your existing managed IT services provider? Are you confident they are taking care of your network? Is juggling…
Driving Responsiveness – Agility Series (Part Five) Whether or not your organization made the government’s cut as ‘essential workers’ during the coronavirus pandemic, we…
Driving Responsiveness – Agility Series (Part Four) Recognize this? “Jason is the kind of guy who’s always in a state of readiness. He likes…
Recently, the Enterprise Networking Magazine’s editorial board selected Magna5 as one of its Top 10 SD-WAN Solution Providers for 2020. The magazine evaluates and selects…
Driving Responsiveness – Agility Series (Part Three) By default, playing it safe during a downturn can hurt your chances to thrive in a stronger…
Driving Responsiveness – Agility Series (Part Two) During a business downturn, it is important to go beyond just surviving and position your organization as a…
Driving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…
It has been open season for cyber threat actors targeting organizations’ endpoints during the COVID-19 epidemic. With a large percentage of employees now working from…
Recently, MyTechMag editorial board selected Magna5 as one of its Top 10 Promising Disaster Recovery Solutions Providers for 2020. The magazine evaluates and selects solution…
By 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…
Every day, cyber criminals bombard networks with phishing emails or social engineering enticing users to give up confidential information. Examples include trying to trick you…
With the rise of the remote worker operating model, it doesn’t take long to discover that a distributed workforce depends upon high network performance and…
It is bad enough that cyber criminals relentlessly breach organizations’ networks with malware and ransomware to hold their data hostage. Now they are going a…
Unified Communications has been around for a while. But during the recent nationwide pandemic lockdown, the dynamics of communicating from any place, on any device,…
Hackers are leveraging ransomware and other malware through phishing lures, malware distribution and domain registration tied to COVID-19. Common themes include scamming, brand impersonation, blackmail…
The ripple effect of a major global health crisis can have a profound impact on organizational operations. As we’ve seen with the recent coronavirus outbreak,…
IT monitoring and management services offer organizations a way to improve security and network uptime without burdening internal IT teams. In this post, we’ll review…
SD-WAN in healthcare is changing how hospitals, medical offices and clinics care for patients. Here are four ways healthcare organizations are reaping the rewards. SD-WAN…
Federally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…
We’ve heard the saying: “Expect the unexpected.” But do businesses really take it seriously? Last October, weathermen cautioned residents in the Dallas area of pending…
In our last two blog posts, we discussed how to “OWN IT” and “SECURE IT.” Today, continuing our National Cybersecurity Awareness Month series, Be Cyber…
The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis. When implemented, it will enable complete national number porting…
Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…
By 2021, a new business will be victimized by ransomware every 11 seconds. Even with strong security controls in place, your organization still has a…
Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters. Toll-Free…
SD-WAN with Magna5 offers three popular deployment models to fit the needs of your organization – on-premises, hybrid and cloud application. Software-Defined WAN (SD-WAN) is…
Roughly 40-60% of midsize businesses never reopen after a disaster. But, with the right disaster recovery and business continuity plan in place, the damage can…
Over the past five years, security breaches have increased by 67%, according to Accenture’s global survey. Traditional security is in trouble. As threat actors deploy…
An effective IT monitoring and management strategy helps organizations protect precious uptime to eliminate downtime situations. Every company’s network and server structure are different. Some…
SD-WAN is revolutionizing networking by improving how businesses connect. But before hopping on the SD-WAN train, you need to decide whether you want to manage…
Healthcare providers are finally hopping on the managed SD-WAN train – and telehealth is driving it. In this post, we’ll look at five ways s…
If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…
SD-WAN is the new buzz word these days. Do you fully understand how it can positively impact your business? Managed SD-WAN can bring benefits and…
As you see in the video, sometimes network complexity can make you want to go back to the antiquated days of pen and paper. However,…
Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…
Every organization is liable for the information it keeps. In a data-driven world, company records and information are everywhere … in servers, in storage, on…
Traditional WAN is out of date. SD-WAN can make your network agile and efficient with the cloud. Almost every IT and business leader today is…
Simplify your branch office network with optimized application performance using SD-WAN Today’s enterprise IT has become more sophisticated and bandwidth intensive, creating a complex and…
Companies are increasingly moving IT workloads to the cloud, but are they doing it at the risk of exposing themselves to a data breach? Multiple…
Lots of companies are moving IT workloads to the public cloud, but is this the right strategy for your business? I’m sure you’re aware by…
Disasters hit every organization sooner or later. The cloud, combined with reliable partners, makes recovering from disasters easier than ever before. Disasters have a tendency…
Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…
Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…
Improve customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…
Managing your network can be hard, but it doesn’t have to be – that’s why Magna5 now offers Cloud Managed Network. Experience feature-rich benefits and…
Reduce Costs, Increase Uptime and Improve Performance A network operations center (NOC) is the heart of an IT managed services provider – monitoring, managing and responding…
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What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…
A fast, flexible data recovery system not only saves thousands – it could save your business. Business Data Loss can be the result of anything…
Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…
As business pushes the limits of IT availability, productivity and efficiency, the importance of reliable IT operations continues to be apparent. Small- and medium-sized organizations…
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