It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not adapted to changes in how people communicate. Hamstrung by legacy, or outdated, phone systems, these companies are stuck trying to compete in a digital world with analog tools.
To illustrate this point, consider how many people work from home or offsite. The phone system that was cutting-edge in 2008 is now obsolete; it does not meet the needs of an increasingly remote workforce which not only must have the means to collaborate with their onsite colleagues in real-time from any location, but also from the device of their choosing.
To conduct business in the 21st century, user experience on the road must mirror that of being onsite.
As the business landscape continues to evolve and organizations continue to do business remotely, phone systems are embarking from traditional limitations by unifying communications services that employees need every day into a single offering. Some requisite features include voice calling, video conferencing and collaboration, instant messaging, and presence that work on any device and on mobile devices or by desktop, and which also integrate with third-party CRM and other platforms.
Today’s “unified communications” systems consolidate these critical functions into a single business phone system hosted in the cloud, empowering organizations to improve productivity, lower costs and increase customer satisfaction. Referred to as Unified communications as-a-service (UCaaS), takes these benefits to an ever level by removing prohibiting capital expenses (CAPEX) with a much more affordable subscription-based model where you only pay for operating expenses based on consumption.
Simply put, you no longer have to pay upfront for a legacy PBX. Instead, you pay a simple, recurring monthly service fee that only goes up when you increase number of users or functionality.
Among cloud communications’ most compelling benefits is accessibility to a single application for all communications at a lower price-point. Outdated PBXs and other antiquated systems cannot meet employees’ need for anytime, anywhere and from any device communications, which hinders productivity and leads to frustration among personnel who feel they’re not supported with the right tools to do their jobs.
Conversely, when you combine all the communications aspects that your employees rely on every day into a singular platform and service, personnel can access everything they need from one application.
Webinars are not immune to cyber attacks. Here are steps you can take to prevent cyber attacks from occurring during webinars.
Developing a disaster recovery plan is essential to protecting your business from the unexpected. But many businesses fail to account for critical areas during their planning …
Cyberbullying is growing … but you can fight back. Here are five tips to protect your business reputation and brand while keeping cyber trolls at bay.
Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not adapted to changes in how people communicate. Hamstrung by legacy, or outdated, phone systems, these companies are stuck trying to compete in a digital world with analog tools.
To illustrate this point, consider how many people work from home or offsite. The phone system that was cutting-edge in 2008 is now obsolete; it does not meet the needs of an increasingly remote workforce which not only must have the means to collaborate with their onsite colleagues in real-time from any location, but also from the device of their choosing.
To conduct business in the 21st century, user experience on the road must mirror that of being onsite.
As the business landscape continues to evolve and organizations continue to do business remotely, phone systems are embarking from traditional limitations by unifying communications services that employees need every day into a single offering. Some requisite features include voice calling, video conferencing and collaboration, instant messaging, and presence that work on any device and on mobile devices or by desktop, and which also integrate with third-party CRM and other platforms.
Today’s “unified communications” systems consolidate these critical functions into a single business phone system hosted in the cloud, empowering organizations to improve productivity, lower costs and increase customer satisfaction. Referred to as Unified communications as-a-service (UCaaS), takes these benefits to an ever level by removing prohibiting capital expenses (CAPEX) with a much more affordable subscription-based model where you only pay for operating expenses based on consumption.
Simply put, you no longer have to pay upfront for a legacy PBX. Instead, you pay a simple, recurring monthly service fee that only goes up when you increase number of users or functionality.
Among cloud communications’ most compelling benefits is accessibility to a single application for all communications at a lower price-point. Outdated PBXs and other antiquated systems cannot meet employees’ need for anytime, anywhere and from any device communications, which hinders productivity and leads to frustration among personnel who feel they’re not supported with the right tools to do their jobs.
Conversely, when you combine all the communications aspects that your employees rely on every day into a singular platform and service, personnel can access everything they need from one application.
Webinars are not immune to cyber attacks. Here are steps you can take to prevent cyber attacks from occurring during webinars.
Developing a disaster recovery plan is essential to protecting your business from the unexpected. But many businesses fail to account for critical areas during their planning …
Cyberbullying is growing … but you can fight back. Here are five tips to protect your business reputation and brand while keeping cyber trolls at bay.
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We’ve heard the saying: “Expect the unexpected.” But do businesses really take it seriously? Last October, weathermen cautioned residents in the Dallas area of pending…
In our last two blog posts, we discussed how to “OWN IT” and “SECURE IT.” Today, continuing our National Cybersecurity Awareness Month series, Be Cyber…
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Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…
By 2021, a new business will be victimized by ransomware every 11 seconds. Even with strong security controls in place, your organization still has a…
Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters. Toll-Free…
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SD-WAN is revolutionizing networking by improving how businesses connect. But before hopping on the SD-WAN train, you need to decide whether you want to manage…
Healthcare providers are finally hopping on the managed SD-WAN train – and telehealth is driving it. In this post, we’ll look at five ways s…
If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…
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