OVERVIEW

Pave the way to deliver service excellence and scalable resources with fully managed IT services from a trusted partner.

New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Yet spiraling costs associated with keeping your IT operation running at optimal levels, along with a limited IT staff and budget, create the perfect storm to seek outside expertise. Magna5 is here to help.

Our Managed IT Services provide the right blend of people, processes and new technologies for you to drive costs down and improve efficiencies across your organization. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we’ve got you covered. By moving your routine IT activities to our hosted and managed cloud environments, you can free time for your staff to refocus on what matters … taking care of your customers and helping your employees stay productive.

SERVICES

Minimize downtime. Increase efficiency. Strengthen security.

Monitoring and Management

Increase your network reliability and performance with real-time monitoring and management for every type of device. Our engineers will watch your infrastructure 24/7/365 and identify and resolve issues before they happen. We monitor all devices, servers, routers, firewalls and switches to ensure minimal downtime. By letting us proactively monitor your day-to-day IT operations, you can free-up your staff to refocus their efforts on managing important business-critical projects.

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Backup and Recovery

Safeguard critical data, applications and systems from permanent loss that can cause major business disruptions. Natural disasters, hard drive crashes, servers going down or data breaches by hackers … they can happen without warning. We provide regularly scheduled, cloud backup stored locally or replicated to one of our secure, offsite data centers with multiple points of presence for quick business recovery. Your data is safe at the most secure data center in the world

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Managed Security

Reduce risk and exposure to ever-increasing cyber threats. Especially with more people bringing their own devices to hop onto your network, you need multiple layers of defense to tighten security and control access. We offer managed detection and response, vulnerability scans, firewall and IPS management, data risk intelligence, patch management, antivirus protection and much more. And we provide audit-ready reporting to comply with industry and regulatory compliance.

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Help Desk

Get quick resolution to your IT problems, day or night, with a friendly voice who really knows how to troubleshoot. Our help desk engineers are well trained, certified and thrive on solving problems. At Magna5, exceptional customer service is in our DNA. We’ll initiate remote help sessions between your computer and ours to follow along as we solve your problem. And we’ll also review calls every month to detect trends. Our technicians are fully accessible 24/7/365 via a toll-free number, email or chat.

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Private Cloud

Migrate your sensitive workloads with confidence to a secure, isolated cloud environment. We offer rapid deployment, on-demand scalability and continuous monitoring to ensure the health and performance of your cloud environment. We can host your data either at your designated site or at our secure Magna5 data center. Data backup and disaster recovery options can also be added to restore critical information. Our private cloud is your ticket to improved uptime and reliability at a lower cost than on traditional IT infrastructures.

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Public Cloud

Access virtually unlimited, scalable computing capacity to meet your changing workload demands. You provision only what you need, when you need it. There’s no data center space, equipment, power or cooling costs to manage … we administer it all. You pay only a convenient monthly subscription fee. Whether you need a sudden burst of processing power, IT resources for short-term application development and testing, or simply better agility to ramp-up computing resources, our public cloud is the perfect way to quick start or expand your cloud transition.

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IT Consulting

Seize new opportunities faster by tapping into our IT and telecom expertise. We can help navigate rapid growth or changing business demands with professional assessment, strategies and roadmaps to ensure you get the most from your technology investments. Whether you need help with procurement, project management, engineering support or simply want to find better ways to operate more cost effectively and efficient, we can guide you every step of the way. Our certified engineers will work as an extension of your staff to implement all the moving parts of your project plan, manage vendors or fill in staffing gaps to manage your infrastructure.

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Data Center Solutions

Take advantage of our managed data center to deliver high levels of uptime and security to your infrastructure at a fraction of the cost. When you colocate your servers, networking or voice to our secure data centers, we remove the high capital outlay and maintenance associated with an in-house data center build. You’ll get access to high-speed Internet connections, redundant power supply, high-efficiency cooling systems and security measures … all managed by our certified engineers. We also offer
web-hosting plans, disaster recovery options, as well as voice and carrier solutions to round out your choices for full data center support.

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A GUIDE TO IT MONITORING AND MANAGEMENT

Learn about the ins and outs of an Operations Center, and how they are managing your network for better health, performance and network results.

Magna5 provides food manufacturer reliable technology solutions for their unique 24/7/365 needs.

Magna5’s cloud hosting, coupled with network and server management, and data backup, supply Valley Food Systems with a high-availability environment for their always-on operation.

“They truly understand our needs. Companies our size can rarely afford an IT department, let alone a 24/7/365 staff. We are able to work hand-in-hand with Magna5 to get maintenance and support at all times. They truly are our eyes 24/7/365.”

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