It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
As business pushes the limits of IT availability, productivity and efficiency, the importance of reliable IT operations continues to be apparent. Small- and medium-sized organizations rely on their IT environments, especially those of cloud-based applications and servers, to eliminate inefficient processes and reduce operational expenses, but the demand for high availability has made downtime much more catastrophic and costly. Unfortunately, the most advanced systems are still subject to downtime and performance concerns that can decrease the quality of end-user experience.
Many times, business owners will seek out support after a downtime disaster occurs, but this is a reactive approach to managing your IT. How much downtime can your organization afford? Downtime can be extremely costly and cause your organization to miss deadlines, lose business opportunities and lower employee morale. According to Dynamic Business Technologies, hardware failure is the number one reason of data loss and down time. Our solution? IT Monitoring and Management. Proactive IT monitoring and management can eliminate downtime fears and unplanned mishaps to maximize up-times, productivity and bottom line.
Ensuring that your network and servers stay in working order at all times is not an easy task for the budget and staff constrained organization though – it requires 24/7/365 support, technology with rich functionality, and a staff of certified professionals that can detect anomalies from false positives. Many organizations just simply don’t have the IT staff to accommodate the needs of a full-blown monitoring and management platform; while others are trying to handle in-house. A common problem of in-house monitoring is the lack of around-the-clock functionality, as this is restricted to only checking and resolving issues during regular business hours. If a network or server issue arises during off-hours, you could walk into work the next day with a mess to resolve at the cost of your company’s productivity. Because of these challeneges, many organizations are turning to IT monitoring and management services provided by certified managed services providers, like Magna5.
At Magna5, our IT monitoring and management solution showcases best-in-class technology that is customizable to each client’s unique IT environment. We have plug-ins and visibility into the various different servers, firewalls, data bases, and applications that organizations use. The technology is backed by our Operations Center that acts like the heart of the operation; working constantly and never missing a beat to make sure that every customer environment is up and running with no problems, 24/7/365. The Operations Center is staffed constantly with certified engineers that are continuously developing custom checks that can verify the critical health, productivity, and security of all the various components of a customer’s environment. When a service interruption or issue surfaces, the team gets alerted and they resolve it, no matter the depth or severity, quickly and efficiently – many times even before the customer knows there was an issue. The Operations Center not only handles monitoring and management of your network and servers, they can supply patch management, security functions, help desk, cloud hosting, and more.
When putting into perspective today’s complexed virtualized network environments, stretched IT staffs and budgetary constraints, the cost savings found can create a strong business case for investing in IT Monitoring and Management. It is important to remember that the best products and services set up customers for longer term success – including, risk mitigation, optimized performance, lower expenses, and elasticity to scale with your evolving business landscape. Here are the top benefits of IT monitoring and Management:
Optimized Performance and Network Availability
Networks are becoming more widely dispersed and supporting more operations than ever before. The growing need of availability and functionality is making it mandatory to employ network management solutions. With 24/7 monitoring, the Magna5 Operations Center receives information about issues and can quickly resolve the issue before they become major problems. Custom reports and detailed monitoring helps paint a picture of your overall network performance. Therefore, creating better visibility for IT professionals to better optimize and secure the operations within your organization.
Risk Mitigation with heighten security standards
Addressing security threats everyday can be extremely time-consuming for an internal IT team. Especially when you don’t have a specific tool or the proper staff that can connect all of the dots. There will never be enough stress on how important it is to constantly stay on top of security patches and maintain standardized security settings on all workloads. To maintain high security and compliance, organizations need features that pay close attention to the network and everything that is going on within the network. Many solutions can offer real-time network security management to ensure your organization stays informed, secure, and protected from the latest malicious attacks.
Lower expenses by improving asset utilization
IoT enabled endpoints are in a constant rise and accounts for more than half of network traffic compared to wired. It’s important to know what is connecting to your network and whether their infrastructure is equipped to handle major fluctuations. A comprehensive tool will provide inventory of devices for analyzing long term trends and facilitating optimum use of available assets.
Successful implementation of new technology
A successful network management service makes it easy to identify, troubleshoot, and resolve problems before they affect critical business operations. It allows for timely planning of maintenance windows and bandwidth allocation for improved quality. New technologies can deliver innovation and improvement to your organization. When you are able to monitor and manage the IT environment for issues when deploying new technologies, you can catch issues and quickly resolve for a quick release.
As business needs evolve and availability needs continue to skyrocket, it is paramount that organizations are optimizing their environments and taking a proactive approach to IT management. With Magna5’s IT monitoring and management solution, organizations can have peace of mind that they are covered, 24/7/365, when an issue surfaces. When our service is deployed, you get on-demand access to a full team of certified engineers, at your disposal, that can supply expert troubleshooting, enterprise-wide patch manage, issue remediation and much more! Contact us today for a free demo of our IT monitoring and management service!
The COVID-19 pandemic has initiated a whirlwind of unique opportunities, prompting businesses to rethink what they want their organization to look like in the future.
This has been a year of enduring uncertainty. In this season of thanksgiving, Magna5 makes a point to cultivate an attitude of gratitude.
Magna5’s cloud-based Contact Center-as-a-Service solution allows you to enhance your customer service experience by combining a robust suite of features with carrier-grade reliability, scalability and 24/7/365 support.
As business pushes the limits of IT availability, productivity and efficiency, the importance of reliable IT operations continues to be apparent. Small- and medium-sized organizations rely on their IT environments, especially those of cloud-based applications and servers, to eliminate inefficient processes and reduce operational expenses, but the demand for high availability has made downtime much more catastrophic and costly. Unfortunately, the most advanced systems are still subject to downtime and performance concerns that can decrease the quality of end-user experience.
Many times, business owners will seek out support after a downtime disaster occurs, but this is a reactive approach to managing your IT. How much downtime can your organization afford? Downtime can be extremely costly and cause your organization to miss deadlines, lose business opportunities and lower employee morale. According to Dynamic Business Technologies, hardware failure is the number one reason of data loss and down time. Our solution? IT Monitoring and Management. Proactive IT monitoring and management can eliminate downtime fears and unplanned mishaps to maximize up-times, productivity and bottom line.
Ensuring that your network and servers stay in working order at all times is not an easy task for the budget and staff constrained organization though – it requires 24/7/365 support, technology with rich functionality, and a staff of certified professionals that can detect anomalies from false positives. Many organizations just simply don’t have the IT staff to accommodate the needs of a full-blown monitoring and management platform; while others are trying to handle in-house. A common problem of in-house monitoring is the lack of around-the-clock functionality, as this is restricted to only checking and resolving issues during regular business hours. If a network or server issue arises during off-hours, you could walk into work the next day with a mess to resolve at the cost of your company’s productivity. Because of these challeneges, many organizations are turning to IT monitoring and management services provided by certified managed services providers, like Magna5.
At Magna5, our IT monitoring and management solution showcases best-in-class technology that is customizable to each client’s unique IT environment. We have plug-ins and visibility into the various different servers, firewalls, data bases, and applications that organizations use. The technology is backed by our Operations Center that acts like the heart of the operation; working constantly and never missing a beat to make sure that every customer environment is up and running with no problems, 24/7/365. The Operations Center is staffed constantly with certified engineers that are continuously developing custom checks that can verify the critical health, productivity, and security of all the various components of a customer’s environment. When a service interruption or issue surfaces, the team gets alerted and they resolve it, no matter the depth or severity, quickly and efficiently – many times even before the customer knows there was an issue. The Operations Center not only handles monitoring and management of your network and servers, they can supply patch management, security functions, help desk, cloud hosting, and more.
When putting into perspective today’s complexed virtualized network environments, stretched IT staffs and budgetary constraints, the cost savings found can create a strong business case for investing in IT Monitoring and Management. It is important to remember that the best products and services set up customers for longer term success – including, risk mitigation, optimized performance, lower expenses, and elasticity to scale with your evolving business landscape. Here are the top benefits of IT monitoring and Management:
Optimized Performance and Network Availability
Networks are becoming more widely dispersed and supporting more operations than ever before. The growing need of availability and functionality is making it mandatory to employ network management solutions. With 24/7 monitoring, the Magna5 Operations Center receives information about issues and can quickly resolve the issue before they become major problems. Custom reports and detailed monitoring helps paint a picture of your overall network performance. Therefore, creating better visibility for IT professionals to better optimize and secure the operations within your organization.
Risk Mitigation with heighten security standards
Addressing security threats everyday can be extremely time-consuming for an internal IT team. Especially when you don’t have a specific tool or the proper staff that can connect all of the dots. There will never be enough stress on how important it is to constantly stay on top of security patches and maintain standardized security settings on all workloads. To maintain high security and compliance, organizations need features that pay close attention to the network and everything that is going on within the network. Many solutions can offer real-time network security management to ensure your organization stays informed, secure, and protected from the latest malicious attacks.
Lower expenses by improving asset utilization
IoT enabled endpoints are in a constant rise and accounts for more than half of network traffic compared to wired. It’s important to know what is connecting to your network and whether their infrastructure is equipped to handle major fluctuations. A comprehensive tool will provide inventory of devices for analyzing long term trends and facilitating optimum use of available assets.
Successful implementation of new technology
A successful network management service makes it easy to identify, troubleshoot, and resolve problems before they affect critical business operations. It allows for timely planning of maintenance windows and bandwidth allocation for improved quality. New technologies can deliver innovation and improvement to your organization. When you are able to monitor and manage the IT environment for issues when deploying new technologies, you can catch issues and quickly resolve for a quick release.
As business needs evolve and availability needs continue to skyrocket, it is paramount that organizations are optimizing their environments and taking a proactive approach to IT management. With Magna5’s IT monitoring and management solution, organizations can have peace of mind that they are covered, 24/7/365, when an issue surfaces. When our service is deployed, you get on-demand access to a full team of certified engineers, at your disposal, that can supply expert troubleshooting, enterprise-wide patch manage, issue remediation and much more! Contact us today for a free demo of our IT monitoring and management service!
The COVID-19 pandemic has initiated a whirlwind of unique opportunities, prompting businesses to rethink what they want their organization to look like in the future.
This has been a year of enduring uncertainty. In this season of thanksgiving, Magna5 makes a point to cultivate an attitude of gratitude.
Magna5’s cloud-based Contact Center-as-a-Service solution allows you to enhance your customer service experience by combining a robust suite of features with carrier-grade reliability, scalability and 24/7/365 support.
It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
“I’m about to go ballistic! Our SLAs are falling short. We’re experiencing more frequent network downtime. Our vendor is monitoring and sending us alerts but…
Do you have a trust deficit with your existing managed IT services provider? Are you confident they are taking care of your network? Is juggling…
Driving Responsiveness – Agility Series (Part Five) Whether or not your organization made the government’s cut as ‘essential workers’ during the coronavirus pandemic, we…
Driving Responsiveness – Agility Series (Part Four) Recognize this? “Jason is the kind of guy who’s always in a state of readiness. He likes…
Recently, the Enterprise Networking Magazine’s editorial board selected Magna5 as one of its Top 10 SD-WAN Solution Providers for 2020. The magazine evaluates and selects…
Driving Responsiveness – Agility Series (Part Three) By default, playing it safe during a downturn can hurt your chances to thrive in a stronger…
Driving Responsiveness – Agility Series (Part Two) During a business downturn, it is important to go beyond just surviving and position your organization as a…
Driving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…
It has been open season for cyber threat actors targeting organizations’ endpoints during the COVID-19 epidemic. With a large percentage of employees now working from…
Recently, MyTechMag editorial board selected Magna5 as one of its Top 10 Promising Disaster Recovery Solutions Providers for 2020. The magazine evaluates and selects solution…
By 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…
Every day, cyber criminals bombard networks with phishing emails or social engineering enticing users to give up confidential information. Examples include trying to trick you…
With the rise of the remote worker operating model, it doesn’t take long to discover that a distributed workforce depends upon high network performance and…
It is bad enough that cyber criminals relentlessly breach organizations’ networks with malware and ransomware to hold their data hostage. Now they are going a…
Unified Communications has been around for a while. But during the recent nationwide pandemic lockdown, the dynamics of communicating from any place, on any device,…
Hackers are leveraging ransomware and other malware through phishing lures, malware distribution and domain registration tied to COVID-19. Common themes include scamming, brand impersonation, blackmail…
The ripple effect of a major global health crisis can have a profound impact on organizational operations. As we’ve seen with the recent coronavirus outbreak,…
IT monitoring and management services offer organizations a way to improve security and network uptime without burdening internal IT teams. In this post, we’ll review…
SD-WAN in healthcare is changing how hospitals, medical offices and clinics care for patients. Here are four ways healthcare organizations are reaping the rewards. SD-WAN…
Federally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…
We’ve heard the saying: “Expect the unexpected.” But do businesses really take it seriously? Last October, weathermen cautioned residents in the Dallas area of pending…
In our last two blog posts, we discussed how to “OWN IT” and “SECURE IT.” Today, continuing our National Cybersecurity Awareness Month series, Be Cyber…
The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis. When implemented, it will enable complete national number porting…
Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…
By 2021, a new business will be victimized by ransomware every 11 seconds. Even with strong security controls in place, your organization still has a…
Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters. Toll-Free…
SD-WAN with Magna5 offers three popular deployment models to fit the needs of your organization – on-premises, hybrid and cloud application. Software-Defined WAN (SD-WAN) is…
Roughly 40-60% of midsize businesses never reopen after a disaster. But, with the right disaster recovery and business continuity plan in place, the damage can…
Over the past five years, security breaches have increased by 67%, according to Accenture’s global survey. Traditional security is in trouble. As threat actors deploy…
An effective IT monitoring and management strategy helps organizations protect precious uptime to eliminate downtime situations. Every company’s network and server structure are different. Some…
SD-WAN is revolutionizing networking by improving how businesses connect. But before hopping on the SD-WAN train, you need to decide whether you want to manage…
Healthcare providers are finally hopping on the managed SD-WAN train – and telehealth is driving it. In this post, we’ll look at five ways s…
If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…
SD-WAN is the new buzz word these days. Do you fully understand how it can positively impact your business? Managed SD-WAN can bring benefits and…
As you see in the video, sometimes network complexity can make you want to go back to the antiquated days of pen and paper. However,…
Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…
Every organization is liable for the information it keeps. In a data-driven world, company records and information are everywhere … in servers, in storage, on…
Traditional WAN is out of date. SD-WAN can make your network agile and efficient with the cloud. Almost every IT and business leader today is…
Simplify your branch office network with optimized application performance using SD-WAN Today’s enterprise IT has become more sophisticated and bandwidth intensive, creating a complex and…
Companies are increasingly moving IT workloads to the cloud, but are they doing it at the risk of exposing themselves to a data breach? Multiple…
Lots of companies are moving IT workloads to the public cloud, but is this the right strategy for your business? I’m sure you’re aware by…
Disasters hit every organization sooner or later. The cloud, combined with reliable partners, makes recovering from disasters easier than ever before. Disasters have a tendency…
Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…
Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…
Improve customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…
Managing your network can be hard, but it doesn’t have to be – that’s why Magna5 now offers Cloud Managed Network. Experience feature-rich benefits and…
Reduce Costs, Increase Uptime and Improve Performance A network operations center (NOC) is the heart of an IT managed services provider – monitoring, managing and responding…
Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…
What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…
A fast, flexible data recovery system not only saves thousands – it could save your business. Business Data Loss can be the result of anything…
Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…
Interested in finding a Managed Service Provider for your network needs?
Would you like to find out more information about Magna5? Whatever your need, reach out!
