News

November 21, 2019

Robert Farina Takes the Helm at Magna5 as New CEO

We are excited to announce Robert Farina has joined Magna5 as our new chief executive officer.

An experienced technology executive with more than 30 years of experience leading successful, high-growth enterprises, he will lead Magna5 forward in continuing its business growth on a national level and penetrating larger segments of targeted industry markets.

Robert succeeds Rick Lottie who will continue to remain on the Board of Directors in the role of vice chairman. Rick was instrumental in steering Magna5’s rapid growth, expanding business offerings beyond telecommunications into managed services and overseeing a team in modernizing Magna5’s infrastructure to improve operations and customer service.

Prior to joining Magna5, Robert was CEO at Kim Technologies, which provided a platform-as-a service offering that leverages artificial intelligence capabilities to automate business processes, documents and workflows. Previously, he was the CEO of Cybershift, a NewSpring Growth investment that was sold to a Vista Equity Partners’ portfolio company.

In his new role, Robert will lead the development of a forward-looking strategy for Magna5, enhance the organization’s vision and mission, and work with executive leaders to expand opportunities into new markets along with providing effective tools for its employees to thrive and deliver service excellence.

Welcome aboard, Robert!

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November 21, 2019

Robert Farina Takes the Helm at Magna5 as New CEO

We are excited to announce Robert Farina has joined Magna5 as our new chief executive officer.

An experienced technology executive with more than 30 years of experience leading successful, high-growth enterprises, he will lead Magna5 forward in continuing its business growth on a national level and penetrating larger segments of targeted industry markets.

Robert succeeds Rick Lottie who will continue to remain on the Board of Directors in the role of vice chairman. Rick was instrumental in steering Magna5’s rapid growth, expanding business offerings beyond telecommunications into managed services and overseeing a team in modernizing Magna5’s infrastructure to improve operations and customer service.

Prior to joining Magna5, Robert was CEO at Kim Technologies, which provided a platform-as-a service offering that leverages artificial intelligence capabilities to automate business processes, documents and workflows. Previously, he was the CEO of Cybershift, a NewSpring Growth investment that was sold to a Vista Equity Partners’ portfolio company.

In his new role, Robert will lead the development of a forward-looking strategy for Magna5, enhance the organization’s vision and mission, and work with executive leaders to expand opportunities into new markets along with providing effective tools for its employees to thrive and deliver service excellence.

Welcome aboard, Robert!

recent blog posts

December 3, 2020
The Great Reset: Preparing Your Organization for What’s Next

The COVID-19 pandemic has initiated a whirlwind of unique opportunities, prompting businesses to rethink what they want their organization to look like in the future.

November 25, 2020
Giving Thanks: A Year to Reflect on What Matters

This has been a year of enduring uncertainty. In this season of thanksgiving, Magna5 makes a point to cultivate an attitude of gratitude.

November 23, 2020
Contact Center-as-a-Service

Magna5’s cloud-based Contact Center-as-a-Service solution allows you to enhance your customer service experience by combining a robust suite of features with carrier-grade reliability, scalability and 24/7/365 support.

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