Pave the way to deliver service excellence and scalable resources with fully managed IT services from a trusted partner.

New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Yet spiraling costs associated with keeping your IT operation running at optimal levels, along with a limited IT staff and budget, create the perfect storm to seek outside expertise. Magna5 is here to help.

Our Managed IT Services provide the right blend of people, processes and new technologies for you to drive costs down and improve efficiencies across your organization. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we’ve got you covered. By moving your routine IT activities to our hosted and managed cloud environments, you can free time for your staff to refocus on what matters … taking care of your customers and helping your employees stay productive.

Enhance Your IT Operations to Drive Digital Transformation

Data is growing exponentially every day. Organizations need an efficient and secure way to operate their business and access data that doesn’t break the bank. Magna5’s cloud and data center services ensure that your organization’s lifeblood is protected from threat actors, easily accessible and compliance-ready.

Magna5’s cloud and data center solutions are managed 24/7/365 and meticulously thought out from the planning stage to implementation. We have in-house cloud and data center experts that will ensure the best experience.

Centralize Network Management.
Improve Bandwidth Availability.
Ensure Reliable Connections.

Today’s busy workforce is no longer tied to a desk. They use their laptops, tablets, smart phones or wired phones at multiple locations to get the job done. As many mid-market and enterprise businesses are discovering, it simply makes more sense to adopt managed network services to leap-frog their traditional phone systems to powerful, scalable, cloud-based phone capabilities without bearing the high cost of on-site builds.

Our Managed Network Services can help you easily integrate innovative technologies across your organization quickly and cost-effectively. Whether you need MPLS, Ethernet or fiber optic connection; SD-WAN connectivity to improve voice quality and bandwidth availability; or simply want a trusted, single partner to manage every aspect of your voice and network communications; Magna5 offers a complete suite of managed network services to meet your need.

Capitalize on the full potential of feature-rich, managed voice solutions to deliver superior voice quality and connectivity 

Communications are at the heart of where meaningful customer and employee experiences are created and nurtured. Magna5 offers a full suite of managed voice, carrier and unified communication solutions from one trusted provider.

Whether you need real-time collaboration for a remote and multi-site workforce, a fully managed contact center with robust tools, toll-free outbound / inbound solutions with both domestic and international coverage, or simply need “always-on” connectivity with reliable voice quality and full redundancy, we take full responsibility for deploying and managing all your voice and carrier services.

VOICE SERVICES

Capitalize on the full potential of feature-rich, managed voice solutions to deliver superior voice quality and connectivity 

Communications are at the heart of where meaningful customer and employee experiences are created and nurtured. Magna5 offers a full suite of managed voice, carrier and unified communication solutions from one trusted provider.

Whether you need real-time collaboration for a remote and multi-site workforce, a fully managed contact center with robust tools, toll-free outbound / inbound solutions with both domestic and international coverage, or simply need “always-on” connectivity with reliable voice quality and full redundancy, we take full responsibility for deploying and managing all your voice and carrier services.

Unified Communications

Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.

Unified Communications

Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.

Enterprise Voice Services

Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.

Enterprise Voice Services

Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.

Contact Center-as-a-Service

Ramp up a fully managed contact center with built-in tools to empower agent productivity and customer satisfaction.

Contact Center-as-a-Service

Ramp up a fully managed contact center with built-in tools to empower agent productivity and customer satisfaction.

SIP Trunks

Bring new life to your traditional analog or TDM lines by transporting calls to an Internet connection.

SIP Trunks

Bring new life to your traditional analog or TDM lines by transporting calls to an Internet connection.

Contact Us to Discuss Your IT Needs

We had high expectations when we initially met with Magna5, and we are happy to say that they have delivered. They are staffed by responsive industry professionals who continue to prove we made a sound decision to go with Magna5.

Town of Kent

We had high expectations when we initially met with Magna5, and we are happy to say that they have delivered. They are staffed by responsive industry professionals who continue to prove we made a sound decision to go with Magna5.

Town of Kent
benefits

Get the
Voice and
Collaboration
Solutions to Support Your Employees and Customers

Geographically Dispersed PoPs

Robust network that is geographically diverse, with POPs in major data centers around the country.

Cloud-Based Solutions

Cloud-based solutions eliminate the need for expensive on-premises hardware and create more agility.

Seamless Collaboration

Enable company-wide collaboration and employee productivity no matter where your employees work.

Advance Your Digital Transformation

Keep up with digital transformation with future-proof, agile cloud-based solutions. Get the communication tools your employees need.

Fully Managed by Experts

Managed solutions give you on-demand access to resources that are experts in their field.

24/7/365 Support

Magna5 is available 24/7/365 from our U.S.-based Operations Center to support your voice solutions and any issues that arise.

Geographically Dispersed PoPs

Robust network that is geographically diverse, with POPs in major data centers around the country.

Cloud-Based Solutions

Cloud-based solutions eliminate the need for expensive on-premises hardware and create more agility.

Seamless Collaboration

Enable company-wide collaboration and employee productivity no matter where your employees work.

Advance Your Digital Transformation

Keep up with digital transformation with future-proof, agile cloud-based solutions. Get the communication tools your employees need.

Fully Managed by Experts

Managed solutions give you on-demand access to resources that are experts in their field.

24/7/365 Support

Magna5 is available 24/7/365 from our U.S.-based Operations Center to support your voice solutions and any issues that arise.

MINI-BOOK

FIVE REASONS WHY DYNAMIC TOLL-FREE LCR WITH MAGNA5 IS RIGHT FOR YOU.

UNITY HOUSE CONSOLIDATES PHONE SYSTEMS TO SIMPLIFY COMMUNICATIONS

Unity House was looking to simplify and modernize their telephone system so they could provide integrated communications and internet connectivity across all locations.

Highlights

  • Dedicated Ethernet and fiber lines for stable, low latency and secure connections.
  • Upgraded data connections to deliver high-availability, high-speed bandwidth.
  • Feature-rich UC phone system with administration portal, advanced auto attendants and reporting.
  • Always-on voice system, no downtime.
  • Predictable, monthly subscription-based payments.
  • Trusted partner to manage voice system across multiple locations.

HIGH-QUALITY AND FLEXIBLE VOICE/CARRIER SOLUTIONS

In the fast-paced world of instant communications and on-demand data access, staying ahead of growth and innovation requires one trusted partner who can help organizations make smart technology decisions to save time and money.

Blogs

July 23, 2020
Unified Communications: Become Nimble When Facing Challenges During a Lockdown

Driving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…

Blogs

July 2, 2020
Contact Centers: Own the CX with the Right Tools to Be Memorable

By 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…

Blogs

May 7, 2020
Unified Communications: Simplifying Collaboration in an Anytime, Anywhere World

Unified Communications has been around for a while. But during the recent nationwide pandemic lockdown, the dynamics of communicating from any place, on any device,…

Blogs

January 16, 2020
Unified Communications and SD-WAN in Healthcare: Synchronize Collaboration Across Multiple Locations

Federally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…

Blogs

September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic Restrictions

The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis.  When implemented, it will enable complete national number porting…

Blogs

September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An Attack

Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…

Blogs

August 1, 2019
What is Toll-Free Least Cost Routing?

Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters.   Toll-Free…

Blogs

April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID Disguising

If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…

Blogs

March 14, 2019
SD-WAN: A No Brainer for Unified Communications

Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…

Blogs

July 26, 2018
Solving Enterprise Communication Issues with UCaaS

Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…

Blogs

July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.

Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…

Blogs

June 21, 2018
Making the switch to a Cloud Contact Center

Improve customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…

Blogs

May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UC

Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…

Blogs

April 19, 2018
Internet Service and Business Communications

What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…

Blogs

March 28, 2018
Liberate your business with Cloud Unified Communications & Collaboration

Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…

Blogs

July 23, 2020
Unified Communications: Become Nimble When Facing Challenges During a Lockdown

Driving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…

Blogs

July 2, 2020
Contact Centers: Own the CX with the Right Tools to Be Memorable

By 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…

Blogs

May 7, 2020
Unified Communications: Simplifying Collaboration in an Anytime, Anywhere World

Unified Communications has been around for a while. But during the recent nationwide pandemic lockdown, the dynamics of communicating from any place, on any device,…

Blogs

January 16, 2020
Unified Communications and SD-WAN in Healthcare: Synchronize Collaboration Across Multiple Locations

Federally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…

Blogs

September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic Restrictions

The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis.  When implemented, it will enable complete national number porting…

Blogs

September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An Attack

Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…

Blogs

August 1, 2019
What is Toll-Free Least Cost Routing?

Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters.   Toll-Free…

Blogs

April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID Disguising

If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…

Blogs

March 14, 2019
SD-WAN: A No Brainer for Unified Communications

Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…

Blogs

July 26, 2018
Solving Enterprise Communication Issues with UCaaS

Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…

Blogs

July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.

Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…

Blogs

June 21, 2018
Making the switch to a Cloud Contact Center

Improve customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…

Blogs

May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UC

Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…

Blogs

April 19, 2018
Internet Service and Business Communications

What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…

Blogs

March 28, 2018
Liberate your business with Cloud Unified Communications & Collaboration

Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…

Talk to a Technical Expert

Interested in finding a Managed Service Provider for your network needs?
Would you like to find out more information about Magna5? Whatever your need, reach out!