blog
September 17, 2020
Modernization: 4 Managed ITServices to Add to Your Mix That SD-WAN: Be an Enabler to Support a Remote Workforce
It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…
Pave the way to deliver service excellence and scalable resources with fully managed IT services from a trusted partner.
New technologies are emerging at breakneck speed. If you’re like most organizations, you need adoption sooner than later. Yet spiraling costs associated with keeping your IT operation running at optimal levels, along with a limited IT staff and budget, create the perfect storm to seek outside expertise. Magna5 is here to help.
Our Managed IT Services provide the right blend of people, processes and new technologies for you to drive costs down and improve efficiencies across your organization. Everything from moving to the cloud, monitoring IT operations, help desk support to managed security and data backup and recovery, we’ve got you covered. By moving your routine IT activities to our hosted and managed cloud environments, you can free time for your staff to refocus on what matters … taking care of your customers and helping your employees stay productive.
Enhance Your IT Operations to Drive Digital Transformation
Data is growing exponentially every day. Organizations need an efficient and secure way to operate their business and access data that doesn’t break the bank. Magna5’s cloud and data center services ensure that your organization’s lifeblood is protected from threat actors, easily accessible and compliance-ready.
Magna5’s cloud and data center solutions are managed 24/7/365 and meticulously thought out from the planning stage to implementation. We have in-house cloud and data center experts that will ensure the best experience.
Centralize Network Management.
Improve Bandwidth Availability.
Ensure Reliable Connections.
Today’s busy workforce is no longer tied to a desk. They use their laptops, tablets, smart phones or wired phones at multiple locations to get the job done. As many mid-market and enterprise businesses are discovering, it simply makes more sense to adopt managed network services to leap-frog their traditional phone systems to powerful, scalable, cloud-based phone capabilities without bearing the high cost of on-site builds.
Our Managed Network Services can help you easily integrate innovative technologies across your organization quickly and cost-effectively. Whether you need MPLS, Ethernet or fiber optic connection; SD-WAN connectivity to improve voice quality and bandwidth availability; or simply want a trusted, single partner to manage every aspect of your voice and network communications; Magna5 offers a complete suite of managed network services to meet your need.
Capitalize on the full potential of feature-rich, managed voice solutions to deliver superior voice quality and connectivity
Communications are at the heart of where meaningful customer and employee experiences are created and nurtured. Magna5 offers a full suite of managed voice, carrier and unified communication solutions from one trusted provider.
Whether you need real-time collaboration for a remote and multi-site workforce, a fully managed contact center with robust tools, toll-free outbound / inbound solutions with both domestic and international coverage, or simply need “always-on” connectivity with reliable voice quality and full redundancy, we take full responsibility for deploying and managing all your voice and carrier services.
VOICE SERVICES
Capitalize on the full potential of feature-rich, managed voice solutions to deliver superior voice quality and connectivity
Communications are at the heart of where meaningful customer and employee experiences are created and nurtured. Magna5 offers a full suite of managed voice, carrier and unified communication solutions from one trusted provider.
Whether you need real-time collaboration for a remote and multi-site workforce, a fully managed contact center with robust tools, toll-free outbound / inbound solutions with both domestic and international coverage, or simply need “always-on” connectivity with reliable voice quality and full redundancy, we take full responsibility for deploying and managing all your voice and carrier services.
Unified Communications
Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.
Unified Communications
Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.
Enterprise Voice Services
Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.
Enterprise Voice Services
Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.
Contact Center-as-a-Service
Ramp up a fully managed contact center with built-in tools to empower agent productivity and customer satisfaction.
Contact Center-as-a-Service
Ramp up a fully managed contact center with built-in tools to empower agent productivity and customer satisfaction.
SIP Trunks
Bring new life to your traditional analog or TDM lines by transporting calls to an Internet connection.
SIP Trunks
Bring new life to your traditional analog or TDM lines by transporting calls to an Internet connection.
Contact Us to Discuss Your IT Needs
Unified Communications
Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.
Unified Communications
Engage with employees and customers anywhere, on any device with a cloud-based unified communications platform loaded with features to drive collaboration.
Enterprise Voice Services
Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.
Enterprise Voice Services
Get carrier-grade voice quality to any given domestic or international country with the best least-cost rates to fit your budget along with real-time routing management to ensure maximum uptime.
Contact Us to Discuss Your IT Needs
Magna5’s unified communications platform removed a lot of past headaches. Our ability to be reached by customers and communicate on projects was seamless … especially when we went into lockdown mode during the COVID pandemic.
Westchester Publishing Services
We had high expectations when we initially met with Magna5, and we are happy to say that they have delivered. They are staffed by responsive industry professionals who continue to prove we made a sound decision to go with Magna5.
Town of Kent
Magna5’s unified communications platform removed a lot of past headaches. Our ability to be reached by customers and communicate on projects was seamless … especially when we went into lockdown mode during the COVID pandemic.
Westchester Publishing Services
We had high expectations when we initially met with Magna5, and we are happy to say that they have delivered. They are staffed by responsive industry professionals who continue to prove we made a sound decision to go with Magna5.
Town of Kent
benefits
Get the
Voice and
Collaboration
Solutions to Support Your Employees and Customers
Geographically Dispersed PoPs
Robust network that is geographically diverse, with POPs in major data centers around the country.
Cloud-Based Solutions
Cloud-based solutions eliminate the need for expensive on-premises hardware and create more agility.
Seamless Collaboration
Enable company-wide collaboration and employee productivity no matter where your employees work.
Advance Your Digital Transformation
Keep up with digital transformation with future-proof, agile cloud-based solutions. Get the communication tools your employees need.
Fully Managed by Experts
Managed solutions give you on-demand access to resources that are experts in their field.
24/7/365 Support
Magna5 is available 24/7/365 from our U.S.-based Operations Center to support your voice solutions and any issues that arise.
Geographically Dispersed PoPs
Robust network that is geographically diverse, with POPs in major data centers around the country.
Cloud-Based Solutions
Cloud-based solutions eliminate the need for expensive on-premises hardware and create more agility.
Seamless Collaboration
Enable company-wide collaboration and employee productivity no matter where your employees work.
Advance Your Digital Transformation
Keep up with digital transformation with future-proof, agile cloud-based solutions. Get the communication tools your employees need.
Fully Managed by Experts
Managed solutions give you on-demand access to resources that are experts in their field.
24/7/365 Support
Magna5 is available 24/7/365 from our U.S.-based Operations Center to support your voice solutions and any issues that arise.
UNITY HOUSE CONSOLIDATES PHONE SYSTEMS TO SIMPLIFY COMMUNICATIONS
Unity House was looking to simplify and modernize their telephone system so they could provide integrated communications and internet connectivity across all locations.
Highlights
- Dedicated Ethernet and fiber lines for stable, low latency and secure connections.
- Upgraded data connections to deliver high-availability, high-speed bandwidth.
- Feature-rich UC phone system with administration portal, advanced auto attendants and reporting.
- Always-on voice system, no downtime.
- Predictable, monthly subscription-based payments.
- Trusted partner to manage voice system across multiple locations.
HIGH-QUALITY AND FLEXIBLE VOICE/CARRIER SOLUTIONS
In the fast-paced world of instant communications and on-demand data access, staying ahead of growth and innovation requires one trusted partner who can help organizations make smart technology decisions to save time and money.
Blogs
July 23, 2020
Unified Communications: Become Nimble When Facing Challenges During a LockdownDriving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…
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July 2, 2020
Contact Centers: Own the CX with the Right Tools to Be MemorableBy 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…
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January 16, 2020
Unified Communications and SD-WAN in Healthcare: Synchronize Collaboration Across Multiple LocationsFederally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…
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September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic RestrictionsThe Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis. When implemented, it will enable complete national number porting…
Blogs
September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An AttackImagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…
Blogs
August 1, 2019
What is Toll-Free Least Cost Routing?Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters. Toll-Free…
Blogs
April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID DisguisingIf you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…
Blogs
March 14, 2019
SD-WAN: A No Brainer for Unified CommunicationsDeliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…
Blogs
July 26, 2018
Solving Enterprise Communication Issues with UCaaSSimplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…
Blogs
July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…
Blogs
June 21, 2018
Making the switch to a Cloud Contact CenterImprove customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…
Blogs
May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UCEnhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…
Blogs
April 19, 2018
Internet Service and Business CommunicationsWhat is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…
Blogs
March 28, 2018
Liberate your business with Cloud Unified Communications & CollaborationBusinesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…
Blogs
July 23, 2020
Unified Communications: Become Nimble When Facing Challenges During a LockdownDriving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…
Blogs
July 2, 2020
Contact Centers: Own the CX with the Right Tools to Be MemorableBy 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…
Blogs
January 16, 2020
Unified Communications and SD-WAN in Healthcare: Synchronize Collaboration Across Multiple LocationsFederally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…
Blogs
September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic RestrictionsThe Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis. When implemented, it will enable complete national number porting…
Blogs
September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An AttackImagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…
Blogs
August 1, 2019
What is Toll-Free Least Cost Routing?Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters. Toll-Free…
Blogs
April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID DisguisingIf you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…
Blogs
March 14, 2019
SD-WAN: A No Brainer for Unified CommunicationsDeliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…
Blogs
July 26, 2018
Solving Enterprise Communication Issues with UCaaSSimplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…
Blogs
July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…
Blogs
June 21, 2018
Making the switch to a Cloud Contact CenterImprove customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…
Blogs
May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UCEnhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…
Blogs
April 19, 2018
Internet Service and Business CommunicationsWhat is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…
Blogs
March 28, 2018
Liberate your business with Cloud Unified Communications & CollaborationBusinesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…
Talk to a Technical Expert
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