OVERVIEW

Achieve high productivity, efficiency, and availability with Server Maintenance

Our team is your team

Magna5’s Server Maintenance is intended to keep your servers updated and running smoothly to ensure that your network is operating with high productivity and efficiency. Our local Operations Center will monitor your servers’ critical information, 24/7/365, and complete routine tedious patch maintenance.

The Magna5 engineers work as an extension of your team, to be your eyes and ears, so your IT staff’s efficiency can increase and service interruptions decrease.

BENEFITS

Why Magna5 Server Maintenance

Proactive monitoring in real-time

Magna5 proactively monitors critical system information in real-time from our customized monitoring systems and fully staffed, local Operations Center. Our expert team works with you to locate small issues before they become large problematic system failures. When issues are located, we quickly resolve the problem to eliminate downtime and associated costs.

Intuitive patching to address vulnerabilities

Patch releases can be very tedious and time consuming. To defer a lot of risk in your servers, it is important to keep your systems up-to-date. Relinquish the management and administrative overhead from your current IT staff to our 24/7/365 team of engineers. You will be able to realign your team’s focus to revenue generating IT projects with Magna5 Server Maintenance.

SERVICE DETAILS

Multiple service levels to meet your needs

An extension of our 24/7/365 IT monitoring that includes patching to eliminate vulnerabilities.

Server Maintenance

» Server Monitoring 24/7/365

» Monitoring and ticketing portal access

» Critical issues validated & notified within 15 minutes

» Performance issues within 30 minutes

» Other events handled during maintenance windows

» Connectivity, up-time, essential monitoring

» Hardware, application, virtualization monitoring

» Server/process, anti-virus, backup, event log monitoring

» Monthly Service review meetings

» Patch Management

Magna5 provides food manufacturer reliable technology solutions for their unique 24/7/365 needs.

Magna5’s cloud hosting, coupled with network and server management, and data backup, supply Valley Food Systems with a high-availability environment for their always-on operation.

“They truly understand our needs. Companies our size can rarely afford an IT department, let alone a 24/7/365 staff. We are able to work hand-in-hand with Magna5 to get maintenance and support at all times. They truly are our eyes 24/7/365.”

READ THE FULL CASE STUDY >

A GUIDE TO IT MONITORING AND MANAGEMENT

Learn about the ins and outs of an Operations Center, and how they are managing your network for better health, performance and network results.

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