ENTERPRISE VOICE SERVICES

How often do you use your voice?  On any given day, your business could have hundreds, thousands or millions of calls that need to be made and received. Success depends on having a reliable voice network that guarantees real-time connectivity and high voice quality. Magna5 provides a reliable, high-quality global network to support your valuable voice calls. 

Magna5 is a leading provider of voice and carrier solutions serving a diverse customer base of contact centers, application providers and business enterprises. We offer a full range of high-quality, scalable voice solutions … including inbound and outbound, conversational, and high velocity short duration calls. We ensure customers can connect calls across the U.S. or across the global with full 24/7 monitoring support on all voice traffic. And with Magna5’s proprietary, least-cost dynamic routing platform, you will enjoy significant savings, redundancy and capacity to expand customer reach and grow your business.

CONTACT US TO DISCUSS YOUR IT NEEDS

Enterprise Voice Services

How often do you use your voice?  On any given day, your business could have hundreds, thousands or millions of calls that need to be made and received. Success depends on having a reliable voice network that guarantees real-time connectivity and high voice quality. Magna5 provides a reliable, high-quality global network to support your valuable voice calls. 

Magna5 is a leading provider of voice and carrier solutions serving a diverse customer base of contact centers, application providers and business enterprises. We offer a full range of high-quality, scalable voice solutions … including inbound and outbound, conversational, and high velocity short duration calls. We ensure customers can connect calls across the U.S. or across the global with full 24/7 monitoring support on all voice traffic. And with Magna5’s proprietary, least-cost dynamic routing platform, you will enjoy significant savings, redundancy and capacity to expand customer reach and grow your business.

CONTACT US TO DISCUSS YOUR IT NEEDS

benefits

Connect with anyone, anywhere with real-time connectivity using our least-cost rates with dynamic routing.

Link to High-Quality Voice Connections

Never miss a call anywhere in the world with reliable, dedicated links to global Tier 1 carriers on our geographically diverse network. Choose from either multiple or single Tier 1 carrier call routing options for real-time connectivity and high voice quality.

Expand Your Global Reach

We deliver a full range of toll-free outbound / inbound solutions with both domestic and international coverage. Magna5 quickly provides you with several options and pricing levels that fit your customer’s requirements, whether it be metered or channel-based.

Ensure “Always on” Availability and Uptime.

We ensure around-the-clock uptime with carrier redundancy and automatic re-routing to a phone number of your choice. By leveraging multiple carriers that allow numerous paths to various points of presence (POPs) across the U.S., we ensure your toll-free numbers are always up and running in the event of an outage or natural disaster.

Maximize Savings

Get the most competitive rates with multiple options. We intelligently take calls from any delivery method into a single truck and select the best path from multiple carriers to provide you with high-quality voice services. Cost savings can add up quickly. SIP-based connections are preferred, but some other options may exist.

Boost Sales and Improve Profits

Whether you’re handling political or marketing campaigns, customer notifications or coping with large-scale spikes in call traffic, our HVSD architecture is designed to handle high-volume calls without sacrificing voice quality. We can quickly add or reduce ports to meet fluctuating demand. Continuous false answer supervision (FAS) monitoring ensures you aren’t overcharged for bogus calls.

Link to High-Quality Voice Connections

Never miss a call anywhere in the world with reliable, dedicated links to global Tier 1 carriers on our geographically diverse network. Choose from either multiple or single Tier 1 carrier call routing options for real-time connectivity and high voice quality.

Expand Your Global Reach

We deliver a full range of toll-free outbound / inbound solutions with both domestic and international coverage. Magna5 quickly provides you with several options and pricing levels that fit your customer’s requirements, whether it be metered or channel-based.

Ensure “Always on” Availability and Uptime.

We ensure around-the-clock uptime with carrier redundancy and automatic re-routing to a phone number of your choice. By leveraging multiple carriers that allow numerous paths to various points of presence (POPs) across the U.S., we ensure your toll-free numbers are always up and running in the event of an outage or natural disaster.

Maximize Savings

Get the most competitive rates with multiple options. We intelligently take calls from any delivery method into a single truck and select the best path from multiple carriers to provide you with high-quality voice services. Cost savings can add up quickly. SIP-based connections are preferred, but some other options may exist.

Boost Sales and Improve Profits

Whether you’re handling political or marketing campaigns, customer notifications or coping with large-scale spikes in call traffic, our HVSD architecture is designed to handle high-volume calls without sacrificing voice quality. We can quickly add or reduce ports to meet fluctuating demand. Continuous false answer supervision (FAS) monitoring ensures you aren’t overcharged for bogus calls.

Dynamic Toll-Free
Boost toll-free voice reliability and performance using our cloud-based platform engineered to handle significant traffic volumes with high availability. We support all current U.S. toll-free ranges, including 800, 888, 877, 866, 855, 844 and 833, with near real-time management and routing. Magna5 provides built-in carrier and geographic redundancy to ensure “always on” availability and maximum uptime. You’ll never have to worry about a single path to failure. We offer cost-effective, metered rates for toll-free usage that fit any budget. Our long-standing relationships with carriers and high-volume buying power lets us pass on the savings to you. As your business volumes grow, Magna5 can scale up your available capacity to grow with you!

National and International Telephone Numbers (DIDs)
Magna5 can deliver valuable calls nationwide, including thousands of rate centers across the United States. We also provide coverage in dozens of other countries around the world. These DIDs can be newly installed or ported to Magna5 using local number portability (some restrictions and regional limitations apply). 

International Inbound
We provide worldwide inbound call availability to more than 60 countries. 

  • International Toll-Free Service (ITFS)
  • Universal International Freephone Numbers (UIFN)
  • International In-Country Toll Free

Long-Distance Termination
Whether you are calling across town or across the globe, we can transport your valuable conversations to people and businesses via long-distance termination. Connect to Magna5 at redundant network locations throughout the U.S and we’ll terminate your calls to most dialable numbers throughout the world, including many fax machines. Your available capacity can scale with your business needs and be offered at a competitive rate per minute. Certain calling characteristics are required to use Magna5’s long-distance termination product. 

High Velocity Short Duration (HVSD)
Magna5 is one of the leading carriers of HVSD call traffic. We can confidently handle calling campaigns and applications that, due to its higher velocity of calling or shorter call duration, tend to be disruptive to other provider’s networks. Our network and our partners combine to create a high-quality service at competitive prices. This service is ideal for marketing or political campaigns, customer and emergency notifications, or other large-scale demands. Magna5 is also a member of the Industry Traceback Group to investigate, trace and eliminate illegal robocalling, “scam” traffic and fraud.

MINI-BOOK

Five Reasons Why Dynamic Toll-Free LCR with Magna5 Is Right for You

Blogs

September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic Restrictions

The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis.  When implemented, it will enable complete national number porting…

Blogs

September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An Attack

Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…

Blogs

August 1, 2019
What is Toll-Free Least Cost Routing?

Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters.   Toll-Free…

Blogs

April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID Disguising

If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…

Blogs

March 14, 2019
SD-WAN: A No Brainer for Unified Communications

Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…

Blogs

July 26, 2018
Solving Enterprise Communication Issues with UCaaS

Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…

Blogs

July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.

Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…

Blogs

May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UC

Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…

Blogs

April 19, 2018
Internet Service and Business Communications

What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…

Blogs

March 28, 2018
Liberate your business with Cloud Unified Communications & Collaboration

Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…

Blogs

September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic Restrictions

The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis.  When implemented, it will enable complete national number porting…

Blogs

September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An Attack

Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…

Blogs

August 1, 2019
What is Toll-Free Least Cost Routing?

Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters.   Toll-Free…

Blogs

April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID Disguising

If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…

Blogs

March 14, 2019
SD-WAN: A No Brainer for Unified Communications

Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…

Blogs

July 26, 2018
Solving Enterprise Communication Issues with UCaaS

Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…

Blogs

July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.

Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…

Blogs

May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UC

Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…

Blogs

April 19, 2018
Internet Service and Business Communications

What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…

Blogs

March 28, 2018
Liberate your business with Cloud Unified Communications & Collaboration

Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…

Talk to a Technical Expert

Interested in finding a Managed Service Provider for your network needs?
Would you like to find out more information about Magna5? Whatever your need, reach out!