Contact Center-as-a-Service

Contact Center-as-a-Service

Deliver a Personalized and Omnichannel Experience Support Your Agents Regardless of Location or Device When customers call your contact center, they expect more. Short wait times. Convenient customer interactions. Multi-channel experiences. And fast and efficient...
Magna5 Launches New Contact Center-as-a-Service Solution

Magna5 Launches New Contact Center-as-a-Service Solution

FRISCO, TX (June 30, 2020) – Magna5, a national provider of managed IT, voice and connectivity services, announced today the rollout of a cloud-based Contact Center-as-a-Service (CCaaS) solution to help organizations deliver a consistent and personalized omnichannel...

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