Randy Russell, Senior Vice President of Service Delivery & Support, is an accomplished executive with more than 30 years of business experience in guiding custom solution development, sales, and delivery of technologies and services. Randy brings a proven track record of turning companies’ business goals into reality while leading organizations to the next level.
Prior to joining Magna5, Randy served as Vice President of Partner Services for Credible Behavioral Health Software, where he provided operational leadership for all customer facing organizations including relationship management, implementation, project management, consulting, outsourced billing, training, and customer care, in support of 262 healthcare providers and 835,000 clients across 23 states and the District of Columbia.
Randy previously served as Vice President of Services & Solutions for Ericsson Federal where he was responsible for engineering and selling wireless communications solutions and services to the government sector. During his tenure, Ericsson Federal grew from inception to $120M in annual revenues over a six-year period and was instrumental in formulating the plans and negotiating the sale of the business to a private equity firm.
Randy led the Southwestern Region Professional Services practice for AT&T which included a broad range of capabilities spanning from Networking Strategy & Design to Network Deployment and Security, as well as Application Design & Development. His background also includes Senior Management roles at Merlin International, MCI Systemhouse and Wormald International.
Randy holds a Master of Business Administration degree and a Bachelor of Business Administration degree from Angelo State University, San Angelo, Texas.