Blogs

May 16, 2019

Customer Data Protection: How Managed Security Services Can Help Win Back Customer Trust

Data protection is a matter of trust. That’s why the steady increase in data breaches over the years has left a steady decrease in customer trust.

This is especially true for organizations not up-to-date with data protection solutions and standards. And if you want your customers trusting you again, there’s only one solution that will get you there before it’s too late: Managed Security Services.

According to a recent Harvard Business Review report, 88% of executives name large-scale cybersecurity exploits that expose corporate or personal data as a significant contributor to the decline in trust.

As the world grows more digital, customer trust gets harder to earn. Gone are the days where business could be settled with a verbal “yes” or even a handshake. Now, you have personally-identifiable information (PII) shared from customer to business with no knowledge of the security standards or data protection solutions in place.

The consequences aren’t good for business.

Every few months, another top brand discloses a massive security breach in which sensitive customer information was exposed. What happens to the business? It’s always the same: Customer abandonment, revenue loss and rapidly declining trust in their brand.

So, what can your business do to prepare? Let’s take a look.

Utilize multi-layer data protection

To satisfy customer data protection needs, businesses need to cover all bases with a multi-layer approach. Layers of defense remove single points of failure in order to fully protect customer data no matter where it lives – the cloud, on-premises or applications. Coupled with government regulations and strict data management policies, organizations can deliver the customer experience that is demanded with today’s data protection standards.

Outsource security to a MSSP

The evolving nature of the threat landscape means that traditional methods of security are no longer the standard in eliminating risk and data protection. Firewalls and antivirus alone can’t fortify the data storing castle. The industry is requiring proactive managed security solutions with integrated threat intelligence that can identify and mitigate vulnerabilities, risks and threat actors that endanger defenses. A combination of preventative and detective solutions can eliminate entry points for threat actors to compromise. It can also increase the time of detection of a breach so organizations can stop the spread of an attack.

Thwart phishing attacks

In some cases, threat actors are able to disguise themselves as trusted employees and business partners to trick fellow staffers in divulging customer information. Phishing attempts are becoming more sophisticated and human error often is the culprit. Phishing emails trick 23% recipients to open them and 11% of recipients open malicious attachments that could spread viruses. Continuous training on spotting a phishing attempt combined with strict email security, like adding [external] tags from incoming, non-domain emails, can help employees keep systems protected.

Fight ransomware the right way

The same can be said for data encrypting attacks like ransomware. Ransomware has become one of the largest threats that companies face. If customer data is locked and you are willing to pay the ransom, how do you truly know the threat actor will grant you access back to the data? Or, that a copy of sensitive data is not being sold to other threat actors? Managed security services like managed SIEM (Security Information and Event Management) can help organizations detect malicious viruses and threats before total damage is done on customer data.

Set up a compliant backup & recovery strategy

Data backup and disaster recovery solutions are another way that organizations are safeguarding customer data. Not only can it have your employees up and running in a cloud environment quickly after a data disaster, it offers data management capabilities that can simplify the complexities of compliance like HIPAA and GDPR. With features like search and discovery, mandates that require deletion and retention policies are made simple by combining disparate data silos into a singular view. Get access to all your data, no matter where it is located to simplify data governance.

Learn how to properly manage data

Looking beyond headlines and big breaches, business trust has also eroded due to the mismanagement of data within organizations. Between fake news, fudged-facts and scandals, as well as companies like Facebook releasing data without consent, customers are no longer giving information out as willingly. Setting strict data policies, especially ones that align with compliance standards, and being transparent can help organizations align expectations on how data is used.

Conclusion

There is no quick fix to the trust and privacy issues the current threat landscape is creating. But organizations can still take steps to better protect their customers. The first is ensuring the security environment is properly managed. Whether that means in-house or outsourcing, a more proactively managed approach will help stop threat actors in their tracks and strengthen data protection everywhere you need it.

If you need help detecting & managing threats from your customers’ data, contact Magna5 today for a consultation.

May 16, 2019

Customer Data Protection: How Managed Security Services Can Help Win Back Customer Trust

Data protection is a matter of trust. That’s why the steady increase in data breaches over the years has left a steady decrease in customer trust.

This is especially true for organizations not up-to-date with data protection solutions and standards. And if you want your customers trusting you again, there’s only one solution that will get you there before it’s too late: Managed Security Services.

According to a recent Harvard Business Review report, 88% of executives name large-scale cybersecurity exploits that expose corporate or personal data as a significant contributor to the decline in trust.

As the world grows more digital, customer trust gets harder to earn. Gone are the days where business could be settled with a verbal “yes” or even a handshake. Now, you have personally-identifiable information (PII) shared from customer to business with no knowledge of the security standards or data protection solutions in place.

The consequences aren’t good for business.

Every few months, another top brand discloses a massive security breach in which sensitive customer information was exposed. What happens to the business? It’s always the same: Customer abandonment, revenue loss and rapidly declining trust in their brand.

So, what can your business do to prepare? Let’s take a look.

Utilize multi-layer data protection

To satisfy customer data protection needs, businesses need to cover all bases with a multi-layer approach. Layers of defense remove single points of failure in order to fully protect customer data no matter where it lives – the cloud, on-premises or applications. Coupled with government regulations and strict data management policies, organizations can deliver the customer experience that is demanded with today’s data protection standards.

Outsource security to a MSSP

The evolving nature of the threat landscape means that traditional methods of security are no longer the standard in eliminating risk and data protection. Firewalls and antivirus alone can’t fortify the data storing castle. The industry is requiring proactive managed security solutions with integrated threat intelligence that can identify and mitigate vulnerabilities, risks and threat actors that endanger defenses. A combination of preventative and detective solutions can eliminate entry points for threat actors to compromise. It can also increase the time of detection of a breach so organizations can stop the spread of an attack.

Thwart phishing attacks

In some cases, threat actors are able to disguise themselves as trusted employees and business partners to trick fellow staffers in divulging customer information. Phishing attempts are becoming more sophisticated and human error often is the culprit. Phishing emails trick 23% recipients to open them and 11% of recipients open malicious attachments that could spread viruses. Continuous training on spotting a phishing attempt combined with strict email security, like adding [external] tags from incoming, non-domain emails, can help employees keep systems protected.

Fight ransomware the right way

The same can be said for data encrypting attacks like ransomware. Ransomware has become one of the largest threats that companies face. If customer data is locked and you are willing to pay the ransom, how do you truly know the threat actor will grant you access back to the data? Or, that a copy of sensitive data is not being sold to other threat actors? Managed security services like managed SIEM (Security Information and Event Management) can help organizations detect malicious viruses and threats before total damage is done on customer data.

Set up a compliant backup & recovery strategy

Data backup and disaster recovery solutions are another way that organizations are safeguarding customer data. Not only can it have your employees up and running in a cloud environment quickly after a data disaster, it offers data management capabilities that can simplify the complexities of compliance like HIPAA and GDPR. With features like search and discovery, mandates that require deletion and retention policies are made simple by combining disparate data silos into a singular view. Get access to all your data, no matter where it is located to simplify data governance.

Learn how to properly manage data

Looking beyond headlines and big breaches, business trust has also eroded due to the mismanagement of data within organizations. Between fake news, fudged-facts and scandals, as well as companies like Facebook releasing data without consent, customers are no longer giving information out as willingly. Setting strict data policies, especially ones that align with compliance standards, and being transparent can help organizations align expectations on how data is used.

Conclusion

There is no quick fix to the trust and privacy issues the current threat landscape is creating. But organizations can still take steps to better protect their customers. The first is ensuring the security environment is properly managed. Whether that means in-house or outsourcing, a more proactively managed approach will help stop threat actors in their tracks and strengthen data protection everywhere you need it.

If you need help detecting & managing threats from your customers’ data, contact Magna5 today for a consultation.

you might also like

Blogs

November 15, 2021
Weaponizing It: The Emergence Of Killware And How You Can Defend Your Organization

With the emergence of “killware,” Magna5 urges all its customers to spring into action to ensure their networks are secure. Here are five ways we can help.

Blogs

October 14, 2021
Weaponizing IT: The Emergence of Killware and How You Can Defend Your Organization

With the emergence of “killware,” Magna5 urges all its customers to spring into action to ensure their networks are secure. Here are five ways we can help.

Blogs

October 7, 2021
Do Your Part: October Is National Cybersecurity Awareness Month

BeCybersmart. Own your role in cybersecurity by becoming preparedness champions utilizing best practices in cybersecurity.

Blogs

September 30, 2021
Webinar: How to Achieve “Always On” Network Reliability in an Unpredictable World

Learn how teaming with Magna5 can help your organization proactively monitor, detect and troubleshoot network problems before they impact business operations.

Blogs

September 23, 2021
Webinar: How to Stay Ahead of Cyberattacks and Ransomware Threats

Hear stories how other companies are winning their battle to fight cybersecurity and ransomware attacks. You can stay ahead, too. In this webinar, you will learn insightful best practices in building an ironclad multi-layered security defense to stop bad actors in real-time.

Blogs

August 17, 2021
Fortify Your Endpoint Protection

Be on the offensive in protecting your unsecured endpoints with a six-point multi-tiered strategy defense.

Blogs

August 12, 2021
The Importance of Real-time Threat Intelligence

Cyber threat intelligence is a critical security component needed to gain a deeper understanding of what’s happening inside and outside your network.

Blogs

July 29, 2021
Ensure Network Uptime and Performance with Centralized Visibility

Network blind spots are dangerous. Learn how to gain visibility into your critical network components to improve network uptime and performance.

Blogs

July 22, 2021
The Age of Rapid-Response Managed Detection and Response

Be on the offense to protect your endpoints. Here are six pillars to gain an upper hand in providing real-time prevention, detection and response.

Blogs

July 8, 2021
Speed Response to Hidden Cyber Threats with Managed Detection and Response

Learn how to quickly respond to hidden and emerging cyber threats with a fully managed detection and response defense.

Blogs

July 1, 2021
Five Ways Managed Detection and Response Reduce Security Risks

Discover how managed detection and response helps you stay ahead of security risks by identifying and blocking both known and unknown cyberattacks.managed

Blogs

June 24, 2021
Exchange Server Cyberattacks: Are You Secure?

Is malicious malware lurking inside your network without you even knowing it? Take action now by building a multi-tiered defense.

Blogs

April 22, 2021
Magna5 – Offering a Holistic View to Cybersecurity

Read how Magna5 helps organizations improve their cybersecurity resilience with a multi-tiered security defense fully managed around the clock.

Blogs

April 15, 2021
Four Ways to Boost Your Cybersecurity in a Post-Pandemic World

Let Magna5 help you improve your cybersecurity resilience with a multi-tiered security defense fully managed around the clock.

Blogs

March 18, 2021
What Should Be Monitored on Your IT Network?

Discover the various types of IT network monitoring and the importance of full network visibility for better network performance.

Blogs

March 11, 2021
Why Real-Time IT Monitoring Plays a Pivotal Role in Preventing Unplanned Downtime

Learn why real-time IT monitoring is the best approach to keep your network “always on” and performing at peak performance.

Blogs

March 4, 2021
Endpoint Security Gaps: Be on the Lookout for Red Flags

Proactively safeguard your network and endpoints using a three-step defense strategy to counter attacks before they penetrate your perimeter.

Blogs

February 4, 2021
Zero Trust: Strengthen Authentication to Your Sensitive Data

Build a strong Zero Trust authentication and verification strategy to limit unauthorized access from multiple entry points.

Blogs

January 21, 2021
Cloud Managed Network: Realize the Full Promise of Cloud and Digital Transformation

Magna5 helps organizations on-ramp cloud services and speed digital transformation to seize new business opportunities without the hassle.

Blogs

January 14, 2021
Microsoft 365: Best Practices to Reduce Security Risks, Part 2

Protect your MS365 accounts from data breaches and unauthorized access with these six essential security defense measures.

Blogs

January 6, 2021
The Dark Web: Are Your Credentials Up for Sale Without You Knowing It?

Through actionable Dark Web ID intelligence, Magna5 can let you know ahead of time if cybercriminals already have the keys to access your network.

Blogs

December 22, 2020
Cybersecurity 2021: Start the New Year Meeting Security Challenges Head On

The only way to stay ahead of growing cyber threats is to build an ironclad, multi-tiered defense. To win this fight, you have to be proactive and vigilant.

Blogs

December 17, 2020
Proactive Patching: Avoid Being an Easy Target

Through centralized patch management, Magna5 can seamlessly analyze vulnerabilities and distribute patches across your network companywide to reduce security downtime events

Blogs

October 29, 2020
Cybersecurity: Critical Capabilities to Secure Your Network

“There are only two types of companies: those that have been hacked, and those that will be.” – Former FBI Director Robert Mueller

Blogs

October 22, 2020
Video Conferencing Security: Make Sure Your Online Meetings are Safe and Secure

With widespread usage of video conferencing solutions, bad cyber actors are eager to exploit holes in your online virtual meeting’s security. Since the coronavirus lockdown,…

Blogs

October 15, 2020
Spring into Action: Secure Your Network

The headlines say it all. Ransomware Attacks Take on New Urgency Ahead of Vote – Attacks against small towns, big cities and the contractors who…

Blogs

October 1, 2020
Security for All Perimeters – Inside and Outside Your Organization

If there is one thing we can learn from the virus pandemic, cybersecurity can never be put on the back burner. The crisis taught businesses…

Blogs

September 17, 2020
SD-WAN: Be an Enabler to Support a Remote Workforce

It has been six months since the global health crisis invoked government-mandated “shelter-in-place.” Yet many organizations that scrambled to standup hundreds of work-from-home offices are…

Blogs

September 3, 2020
Proactive Network Monitoring: Know What’s Happening on Your Network 24/7

“I’m about to go ballistic! Our SLAs are falling short. We’re experiencing more frequent network downtime. Our vendor is monitoring and sending us alerts but…

Blogs

August 27, 2020
A Devoted Partner: What Makes a Managed Services Provider Trustworthy?

Do you have a trust deficit with your existing managed IT services provider? Are you confident they are taking care of your network? Is juggling…

Blogs

August 20, 2020
Help Desk: Keep Your Organization Humming with 24/7 Access to Technical Support

Driving Responsiveness – Agility Series (Part Five)   Whether or not your organization made the government’s cut as ‘essential workers’ during the coronavirus pandemic, we…

Blogs

August 13, 2020
Data Backup and Recovery: Confidently Retrieve Data in Any Disruptive Situation

Driving Responsiveness – Agility Series (Part Four)   Recognize this? “Jason is the kind of guy who’s always in a state of readiness. He likes…

Blogs

August 6, 2020
SD-WAN: Improving Network Uptime and Performance

Recently, the Enterprise Networking Magazine’s editorial board selected Magna5 as one of its Top 10 SD-WAN Solution Providers for 2020. The magazine evaluates and selects…

Blogs

August 6, 2020
Endpoint Security: Get an Edge in Securing Remote Workers

Driving Responsiveness – Agility Series (Part Three)   By default, playing it safe during a downturn can hurt your chances to thrive in a stronger…

Blogs

July 30, 2020
Cloud Managed Networks: Build Resilience to Prepare for the Unexpected

Driving Responsiveness – Agility Series (Part Two) During a business downturn, it is important to go beyond just surviving and position your organization as a…

Blogs

July 23, 2020
Unified Communications: Become Nimble When Facing Challenges During a Lockdown

Driving Responsiveness – Agility Series (Part One) Rather than tapping the brakes during the COVID-19 business lockdowns, many organizations are accelerating growth by reaching out…

Blogs

July 16, 2020
Endpoint Security: Cyber Protection for the Remote Workforce Era

It has been open season for cyber threat actors targeting organizations’ endpoints during the COVID-19 epidemic. With a large percentage of employees now working from…

Blogs

July 2, 2020
Contact Centers: Own the CX with the Right Tools to Be Memorable

By 2025, contact centers will morph into experience hubs and how they perform will be placed more clearly within the context of the overall performance…

Blogs

June 25, 2020
Microsoft 365: Safeguard Your Data from Unwanted Access

Every day, cyber criminals bombard networks with phishing emails or social engineering enticing users to give up confidential information. Examples include trying to trick you…

Blogs

June 18, 2020
Network Monitoring: It’s Time for Your Distributed Workers to Thrive

With the rise of the remote worker operating model, it doesn’t take long to discover that a distributed workforce depends upon high network performance and…

Blogs

June 11, 2020
Data Backup Protection: Safeguarding Your Last Line of Defense from Cyber Attacks

It is bad enough that cyber criminals relentlessly breach organizations’ networks with malware and ransomware to hold their data hostage. Now they are going a…

Blogs

May 28, 2020
Spoiler Alert: New Waves of Cyber Threats Are on the Way

No doubt about it, the work-from-home transition during the mandatory COVID-19 stay-in-place business lockdown has been a watershed moment. It has given organizations a “live-fire”…

Blogs

May 14, 2020
Stress Test: Can Your Network Handle Abnormally High Traffic Volumes?

As hundreds of millions of workers around the country set up shop in their spare bedrooms or dining tables during the pandemic lockdown, many organizations…

Blogs

April 16, 2020
Endpoint Security: Six Essentials to Protect Endpoints from Breaches

Hackers are leveraging ransomware and other malware through phishing lures, malware distribution and domain registration tied to COVID-19. Common themes include scamming, brand impersonation, blackmail…

Blogs

April 2, 2020
Take Extra Cybersecurity Precautions with Your Remote Workforce

With many organizations escalating home working on a grand scale, remote workers need to be diligent in taking cybersecurity seriously. Working across the open internet…

Blogs

March 12, 2020
Be Cyber Smart: Beware of Suspicious Coronavirus Phishing Schemes

We’ve heard the infamous quote, “Never let a crisis go to waste.” Cybercriminals are now using fears over the coronavirus outbreak to prey on people…

Blogs

March 5, 2020
Public Health Crisis: Six Ways to Improve Your IT Network to Empower Remote Workers to Be Productive

The ripple effect of a major global health crisis can have a profound impact on organizational operations. As we’ve seen with the recent coronavirus outbreak,…

Blogs

February 13, 2020
RTO vs. RPO: What’s the Difference and Why Is It Important?

How quickly you recover from a disaster depends on how good your plan is. But before you can develop one, you need to know a…

Blogs

February 6, 2020
IT Monitoring & Management: Top 4 Benefits

IT monitoring and management services offer organizations a way to improve security and network uptime without burdening internal IT teams. In this post, we’ll review…

Blogs

January 30, 2020
SD-WAN in Healthcare: A New Threshold for Network Uptime and Performance

SD-WAN in healthcare is changing how hospitals, medical offices and clinics care for patients. Here are four ways healthcare organizations are reaping the rewards. SD-WAN…

Blogs

January 16, 2020
Unified Communications and SD-WAN in Healthcare: Synchronize Collaboration Across Multiple Locations

Federally Qualified Health Centers are community-based health care providers who provide a vital link to primary and preventive healthcare services in underserved communities. Dependable communications…

Blogs

November 14, 2019
Financial Institutions: 5 Ways Managed Security Can Help Prevent a Holiday Data Breach

HO. HO. HO. It’s holiday season … and prime time for hackers to make a data haul compromising your systems and selling their gifts on…

News

November 4, 2019
Magna5 Discusses the Importance of Security with SD-WAN

Matt Kimpel, director of IT engineering for Magna5, discusses the importance of network security in an SD-WAN deployment. NetworkComputing.com recently released an article, Avoid These…

Blogs

October 31, 2019
Rapid Response: A Checklist Every Disaster Recovery Plan Should Cover

We’ve heard the saying: “Expect the unexpected.” But do businesses really take it seriously? Last October, weathermen cautioned residents in the Dallas area of pending…

Blogs

October 17, 2019
Be Cyber Smart: Cybersecurity Essentials to Protect Your Network

In our last two blog posts, we discussed how to “OWN IT” and “SECURE IT.” Today, continuing our National Cybersecurity Awareness Month series, Be Cyber…

Blogs

September 19, 2019
New National Number Portability (NNP) Ruling Will Allow Number Porting Without Geographic Restrictions

The Federal Communications Commission (FCC) is working on final rules to enable true national number portability on a nationwide basis.  When implemented, it will enable complete national number porting…

Blogs

September 12, 2019
Telecom Fraud Is Exploding: Take These Steps To Avert An Attack

Imagine getting to work and seeing an invoice from your voice provider that your company ran up a $122,000 phone bill in a single weekend!…

Blogs

September 5, 2019
Social Engineering: Four Ways To Bounce Back From A Data Breach

The Con Is On. Meet Dave. He’s a branch manager at a bank managing hundreds of transactions daily. He has access to customer data that…

Blogs

August 29, 2019
Managed IPS Security: 4 Steps to Preventing Cyberattacks

The threat of cyberattacks and the need for advanced security measures has never been greater. But businesses still fall short when it comes to detecting…

Blogs

August 22, 2019
Phishing Scams: Six Essentials to Strengthen Your Cyber Defense

Cyber Spoofing Is No Laughing Matter. Meet Tracy. She’s an energetic executive administrative assistant making travel arrangements, preparing reports and maintaining filing systems for her…

Videos

Managed Security: Protect Data from Emerging Threats

By 2021, a new business will be victimized by ransomware every 11 seconds. Even with strong security controls in place, your organization still has a…

Blogs

August 8, 2019
Ransomware on the Rise: 7 Ways to Protect Your Network

ONE CLICK IS ALL IT TAKES. Meet Ted. He works for a growing hospital, making sure patient records are accurate and complete. Since most of…

Blogs

August 1, 2019
What is Toll-Free Least Cost Routing?

Toll-free least cost routing helps organizations find the best path between caller and destination at the lowest available cost. Here’s why it matters.   Toll-Free…

Blogs

July 30, 2019
How to Prepare for and Recover from a Ransomware Attack: 6-Step Guide

Handling a ransomware attack is a challenging, resource intensive process. But most businesses fall far short when it comes to ransomware recovery. In this post,…

Blogs

July 2, 2019
SD-WAN: 3 Ways Your Business Can Deploy

SD-WAN with Magna5 offers three popular deployment models to fit the needs of your organization – on-premises, hybrid and cloud application. Software-Defined WAN (SD-WAN) is…

Blogs

June 27, 2019
Disaster Recovery & Business Continuity: 8 Steps Every Midsize Business Needs to Follow

Roughly 40-60% of midsize businesses never reopen after a disaster. But, with the right disaster recovery and business continuity plan in place, the damage can…

Blogs

June 18, 2019
Are Your Government Offices Battle-Ready for a Ransomware Attack?

“A business will fall victim to a ransomware attack every 14 seconds in 2019 … every 11 seconds by 2021.” – Cybersecurity Ventures As Baltimore…

Blogs

June 13, 2019
Multi-layered Security: Eliminating Threats with Managed Security Services

Over the past five years, security breaches have increased by 67%, according to Accenture’s global survey. Traditional security is in trouble. As threat actors deploy…

Blogs

June 6, 2019
Developing an effective IT monitoring strategy that protects your business uptime

An effective IT monitoring and management strategy helps organizations protect precious uptime to eliminate downtime situations. Every company’s network and server structure are different. Some…

Blogs

May 23, 2019
SD-WAN vs Managed SD-WAN: Which One is Right for Your Business?

SD-WAN is revolutionizing networking by improving how businesses connect. But before hopping on the SD-WAN train, you need to decide whether you want to manage…

Blogs

May 9, 2019
Five Ways Managed SD-WAN Helps Healthcare Providers Improve Telehealth Connections

Healthcare providers are finally hopping on the managed SD-WAN train – and telehealth is driving it. In this post, we’ll look at five ways s…

Blogs

May 2, 2019
Mid-sized organizations: protect from Q1 surge of data breaches with managed security services

Mid-sized organizations beware: data breaches against businesses soared 235% in Q1. Managed security services can help organizations combat sophisticated ransomware and trojan attacks. According to…

Blogs

April 25, 2019
One Spoof Too Many … New National Protocol System to Prevent Illegal Caller ID Disguising

If you’ve ever seen your area code on the caller ID, only to be greeted by a pre-recorded voice message promising to erase your credit…

Blogs

April 18, 2019
Managed SD-WAN: You have the questions, we have the answers

SD-WAN is the new buzz word these days. Do you fully understand how it can positively impact your business? Managed SD-WAN can bring benefits and…

Blogs

April 11, 2019
The Main Benefits of Cloud Managed Network Explained 

As you see in the video, sometimes network complexity can make you want to go back to the antiquated days of pen and paper. However,…

Blogs

April 4, 2019
How to protect uptime and minimize the impact of downtime

In the world of network downtime, time is money. And because of the loses associated with downtime, time is of the essence. In our recent…

Blogs

April 2, 2019
Cyber Attacks Are On The Rise For Healthcare

Ransomware attacks on healthcare organizations are expected to quadruple by 2020. In a typical healthcare ransomware attack, a hacker will shut down a portion of…

Blogs

March 28, 2019
Financial Institutions Can Use Cybersecurity as a Differentiator

As a financial institution, using cybersecurity as a differentiator can create positive impact on the overall customer experience In the world of finance, a data…

Blogs

March 21, 2019
Here’s what downtime is really costing your business

Your business can tolerate a certain amount of downtime before causing unacceptable damage. But what will it cost you? Many organizations think that downtime events…

Blogs

March 14, 2019
SD-WAN: A No Brainer for Unified Communications

Deliver high quality voice and application performance over SD-WAN for your employees, nationwide. Organizations utilize Unified Communications to bridge the gap between multiple locations and…

Blogs

March 13, 2019
Data Retention Policies – A Lifesaver to Avoid Costly Litigation

Every organization is liable for the information it keeps. In a data-driven world, company records and information are everywhere … in servers, in storage, on…

Blogs

February 28, 2019
Production downtime is fueling technology change in manufacturers

How proactive IT management and SD-WAN are helping manufacturers eliminate costly downtime. Technology is a critical need in most organizations, but for manufacturers it often…

Blogs

February 21, 2019
Traditional WAN vs. Software-Defined WAN

Traditional WAN is out of date. SD-WAN can make your network agile and efficient with the cloud.  Almost every IT and business leader today is…

Blogs

February 5, 2019
Cybersecurity in 2019: Don’t Repeat This Year’s Mistakes

It’s that time of year again. Time for the wave of posts that discuss the trends and events that shaped the year that was and…

Blogs

January 24, 2019
Meeting Business Challenges with SD-WAN

Simplify your branch office network with optimized application performance using SD-WAN Today’s enterprise IT has become more sophisticated and bandwidth intensive, creating a complex and…

Blogs

January 17, 2019
Make Your Business Ransomware Proof

One-click on a suspicious email link or attachment could lead to your files being encrypted and a note from a cybercriminal demanding money to unlock…

Blogs

January 10, 2019
4 Key Takeaways from the Ponemon Cloud Security Study

Companies are increasingly moving IT workloads to the cloud, but are they doing it at the risk of exposing themselves to a data breach? Multiple…

Blogs

January 3, 2019
All Clouds are Not Created Equal

Lots of companies are moving IT workloads to the public cloud, but is this the right strategy for your business? I’m sure you’re aware by…

Blogs

December 27, 2018
Eliminating Data Disasters with Data Backup in the Cloud

Disasters hit every organization sooner or later. The cloud, combined with reliable partners, makes recovering from disasters easier than ever before. Disasters have a tendency…

Blogs

July 26, 2018
Solving Enterprise Communication Issues with UCaaS

Simplify your Enterprise communications with Unified Communications as a Service (UCaaS) in the cloud. Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone…

Blogs

July 12, 2018
Are your Business Communications Secure? Ensure Security with These Standards.

Secured business communications mean better connections to your customers. UCaaS (Unified Communications) ensures your security with features like encryption, business continuity, and 24/7/365 support. Security…

Blogs

June 21, 2018
Making the switch to a Cloud Contact Center

Improve customer satisfaction and the customer experience with a hosted UC and Cloud Contact Center solution. One of the many exciting things happening at Magna5…

Blogs

June 14, 2018
Magna5 Now Provides Cloud Managed Network

Managing your network can be hard, but it doesn’t have to be – that’s why Magna5 now offers Cloud Managed Network. Experience feature-rich benefits and…

White Papers

A Beginner’s Guide To NOC Monitoring and Management

Reduce Costs, Increase Uptime and Improve Performance A network operations center (NOC) is the heart of an IT managed services provider – monitoring, managing and responding…

Blogs

May 31, 2018
Make Collaboration the Heart of Employee Communications with Cloud UC

Enhance collaboration to increase productivity and save money Being able to easily connect with your customers, vendors, and fellow employees is key. Without it, employees…

Blogs

April 19, 2018
Internet Service and Business Communications

What is SD-WAN? Combined with UCaaS, it’s the future for small businesses in 2018 Unified communications, delivered as a service (UCaaS) from the cloud, is…

White Papers

Should You Implement Disaster Recovery In The Cloud?

A fast, flexible data recovery system not only saves thousands – it could save your business. Business Data Loss can be the result of anything…

Blogs

March 28, 2018
Liberate your business with Cloud Unified Communications & Collaboration

Businesses today either evolve or get left behind. We see organizations of all sizes that were once successful, now losing customers because they have not…

Blogs

February 27, 2018
Reliable IT Monitoring and Management: The Benefits of a Fully Managed Solution

As business pushes the limits of IT availability, productivity and efficiency, the importance of reliable IT operations continues to be apparent. Small- and medium-sized organizations…

Talk to a Technical Expert

Interested in finding a Managed Service Provider for your network needs?
Would you like to find out more information about Magna5? Whatever your need, reach out!